Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ronaldo Bato Jr

Ronaldo Bato Jr

Las Vegas ,NV

Summary

Punctual and honest individual with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

13
13
years of professional experience

Work History

Cashier Assistant

Green Valley Grocery
01.2025 - Current
  • Operate POS systems efficiently to process cash, credit, and debit transactions for fuel, groceries, and in-store items.
  • Provide exceptional customer service by assisting with inquiries, resolving complaints, and ensuring a positive shopping experience.
  • Maintain cleanliness and organization of the cashier station, fuel pumps, and store interior, complying with health and safety standards.
  • Monitor fuel levels and reported discrepancies or maintenance needs to management promptly.
  • Handle daily cash drawer reconciliation and ensured accurate end-of-shift balance.
  • Restock merchandise and conducted regular inventory checks to maintain product availability.
  • Enforce age-restricted sales laws for tobacco and alcohol products by verifying customer IDs.
  • Collaborated with team members to ensure smooth store operations during peak hours and shift transitions.
  • Maintain a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Met customer needs through polite, friendly and attentive service.

Event Coordinator

Motivation Music Education Organization
04.2016 - Current
  • Developing and manage fundraising, awareness, and community events that align with the organization’s mission.
  • Oversee all aspects from initial planning through post-event evaluation, ensuring smooth execution and alignment with organizational goals.
  • Collaborating with leadership and stakeholders to design event concepts that align with the organization’s mission and goals.
  • Creating detailed timelines, budgets, and resource plans for events.

Auto Mechanic

Edels Auto Care Inc.
11.2022 - 12.2023
  • Performed comprehensive vehicle inspections and diagnostic tests to identify mechanical and electrical issues.
  • Used specialized diagnostic equipment and tools to evaluate engine performance, transmission, exhaust systems, brakes, and other key components.
  • Conducted routine maintenance, such as oil changes, tire rotations, fluid level checks, air filter replacements, and brake inspections.
  • Aligned, balance, and rotate tires to ensure proper vehicle handling and safety.
  • Explained mechanical issues and required repairs to customers in clear, understandable terms.
  • Offered recommendations for improving vehicle performance and safety based on inspections and diagnostic results.

Kennel Technician

Puppy House
02.2022 - 03.2023
  • Provided daily care for puppies, including feeding, watering, and ensuring proper hygiene.
  • Socialized puppies with people, other animals, and different environments to ensure well-adjusted behavior.
  • Followed strict cleaning protocols and maintain a safe and hygienic environment for both puppies and staff.
  • Worked closely with other team members, including veterinarians, trainers, and staff, to ensure puppies receive well-rounded care.
  • Participated in staff meetings and training sessions to stay informed about best practices in animal care.
  • Self-Startered with the ability to work independently and in a team setting with minimal supervision.

Kitchen Cleaner

Mi Casa
11.2022 - 01.2023
  • Cleaned and sanitize kitchen floors, countertops, walls, and all food preparation areas, ensuring compliance with health and safety regulations.
  • Maintained cleanliness and organization of dishwashing area, including emptying trash and recycling bins regularly.
  • Ensured all kitchen tools and equipment are stored properly after cleaning to avoid contamination.
  • Followed all health codes and sanitation standards set by local health departments to maintain a safe and sanitary kitchen environment.
  • Communicated effectively with team members to prioritize tasks and ensure all areas of the kitchen are cleaned on schedule.

Crew Leader/Supervisor

The Halal Guys
01.2022 - 11.2022
  • Oversaw day-to-day operations, managing staff, ensuring food quality and customer service standards, and maintaining a clean and safe work environment.
  • Trained, mentored, and motivated crew members on food preparation, customer service, and company policies.
  • Assigned and delegate tasks to staff based on shift schedules and operational needs.
  • Provided ongoing feedback, coaching, and performance evaluations to crew members.
  • Ensured compliance with health and safety regulations, including proper food handling, sanitation, and workplace safety protocols.
  • Ensured high levels of customer satisfaction by maintaining service standards and addressing customer inquiries or concerns in a professional manner.
  • Oversaw order accuracy and ensure that food is prepared and served promptly, maintaining a high level of customer satisfaction.
  • Handled customer complaints or issues, resolving them efficiently to maintain positive customer relations.

Crew Member

Wendys
04.2019 - 05.2020
  • Greet and assist customers in a friendly, professional manner to create a positive dining experience.
  • Address customer inquiries, resolve complaints, and offer assistance to ensure satisfaction.
  • Assemble and package food items, ensuring accuracy, portion control, and packaging standards.
  • Follow food safety and sanitation procedures to ensure a clean and safe kitchen environment.
  • Handle credit and debit card transactions, ensuring all sales are recorded correctly.
  • Follow all company policies and local health codes to maintain a safe environment for both employees and customers.

Caregiver

12.2011 - 06.2012
  • Organized applicants’ information for loan applications to process.
  • Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
  • Facilitate sales of all services according to company and client requirement.
  • Coordinate with customers and avoid any discontinuation from his or her end.
  • Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.

Education

High School -

Western High School
Las Vegas, NV

Skills

  • Problem-solving skills
  • Meticulous attention to detail
  • Effective communication
  • Team leadership
  • Effective decision-making

Timeline

Cashier Assistant

Green Valley Grocery
01.2025 - Current

Auto Mechanic

Edels Auto Care Inc.
11.2022 - 12.2023

Kitchen Cleaner

Mi Casa
11.2022 - 01.2023

Kennel Technician

Puppy House
02.2022 - 03.2023

Crew Leader/Supervisor

The Halal Guys
01.2022 - 11.2022

Crew Member

Wendys
04.2019 - 05.2020

Event Coordinator

Motivation Music Education Organization
04.2016 - Current

Caregiver

12.2011 - 06.2012

High School -

Western High School

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