Ronaldo Borges
Regional Service Manager
Lawrenceville,GA
Summary
Dependable Regional service manager wanting to obtain a stable position, allowing utilization of my skills in leadership in management. Team players are dedicated to customer service and achieving high quality results.
Overview
15
15
years of professional experience
Work History
Regional Service Manager
BFC Solutions
Nashville
09.2021 - Current
- Manage Atlanta operation, making sure that all jobs get completed on time, maintain job quality, budget control and customer communications.
Operations Manager
Icon Mechanical LLC
Lawrenceville
11.2010 - 09.2021
- Oversee jobs, assign service orders to technicians and maintain contact with customers and outside contractors. Make sure that the job is done on time.
- P&L Ownership: Lead regional financial performance, manage budgets, and drive profitability across multiple branch locations.
- Market Expansion: Cultivate customer relationships, identify new business opportunities, and support growth into emerging markets.
- Service Operations Leadership: Oversee field service, dispatch, and support functions to ensure timely, high-quality service delivery.
- Team Development: Mentor and manage branch leaders and service technicians, fostering a culture of safety, accountability, and performance.
- Strategic Planning: Partner with executive leadership to forecast growth, plan staffing, and allocate resources for continued expansion.
Education
Diploma - HVAC-R Technology and Management
Interactive College of Technology
09.2025
Skills
- Troubleshoot high and low voltage equipment
- Management
- Operations
- Inventory Control
- Training
- Inventory
- Excel
- Microsoft Word
- MS Office
- Mechanical Knowledge
- Plumbing
- Facilities Maintenance
Timeline
Regional Service Manager
BFC Solutions
09.2021 - Current
Operations Manager
Icon Mechanical LLC
11.2010 - 09.2021
Diploma - HVAC-R Technology and Management
Interactive College of Technology