RONALDO CHICAS
Gardena,CA
Summary
Parts Advisor with 6 years of experience meeting and exceeding customers' automotive parts needs for domestic and imported vehicles. Fast-paced and patient automotive professional with passion to supply correct parts first time and help customers return cars to road promptly and safely. Tech-savvy team player, proficient working with people as well as with dealer software.
Overview
7
7
years of professional experience
Work History
PARTS ADVISOR
Dch Lithia Honda
Gardena
06.2017 - Current
- Filled customer orders from stock and place orders when requested items are out of stock
- Demonstrated equipment to customers and explained functioning of equipment
- Assisted customers, such as responding to customer complaints and updating them about back-ordered parts.
- Maintained accurate records of all parts orders, returns, and exchanges.
- Assisted technicians in locating hard-to-find parts during repair jobs.
- Organized warehouse space to ensure efficient storage of new and existing items.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Increased team productivity by implementing multiple strategic process improvements.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Tracked team performance targets and sales metrics to identify areas for improvement.
- Monitored backorders and expedited delivery when possible.
Electrical Engineer
Self Employed
Gardena , CA
08.2016 - 06.2017
- Calibrated and updated electrical systems to improve performance.
- Ensured compliance with safety regulations when installing or repairing any type of electrical system component.
- Installed, tested and maintained a variety of electrical equipment including motors, generators, transformers.
- Analyzed test results to diagnose malfunctions in electrical systems.
- Assisted in the development of safety procedures for working with hazardous materials.
- Read and worked from electronic blueprint drawings.
- Installed electrical wiring during remodeling projects.
- Ensured that all work was completed in compliance with industry standards and regulations.
Education
CERTIFICATION IN ELECTRICAL CONSTRUCTION & MAINTENANCE ELECTRICIAN -
Los Angeles Trade Technical College
12.2020
Skills
- Parts Identifications
- Hand Tools
- Handling Materials
- Bilingual
- Assisted with new hire orientation and employee training
- Customer Interaction
- Critical Thinking
- Company Guidelines
- Inventory Management
- Problem-Solving Skills
- Invoice Processing
- Operations Management
- Team Collaboration
- Verbal and Written Communication
Languages
Spanish
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
PARTS ADVISOR
Dch Lithia Honda
06.2017 - Current
Electrical Engineer
Self Employed
08.2016 - 06.2017
CERTIFICATION IN ELECTRICAL CONSTRUCTION & MAINTENANCE ELECTRICIAN -
Los Angeles Trade Technical College
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