Ronaldo Esteves

· Founded and operate a private music school offering lessons in piano, saxophone, voice, theory, and performance

· Provide personalized lesson plans for diverse age groups and skill levels

· Manage all aspects of business operations including scheduling, marketing, and budgeting

· Create a positive, engaging learning environment for students

Managed daily logistics operations, including international shipping, import/export, and warehousing.

Supervised cross-functional teams, facilitating staff hiring, development, and performance evaluations.

Drove cost efficiency through process enhancements, strategic budgeting, and vendor negotiations.

Ensured compliance with US Customs regulations, FedEx Imports guidelines, and internal standards.

Resolved workflow issues to maintain service quality and improve productivity metrics.

Directed warehouse operations, including inventory control, shipping, receiving, and staffing.

Oversaw daily processing and dispatch of over 230 orders via FedEx and company trucks.

Implemented process improvements to enhance inventory accuracy and fulfillment speed.

Ensured compliance with safety, legal, and operational guidelines consistently.

Executed sales strategies that exceeded revenue goals and expanded client base.

Led impactful sales presentations, client meetings, and product launches.

Trained and mentored new sales representatives to enhance team performance.

Managed sales forecasting, budgeting, and conducted market analysis.