Ronaldo Pedro Rubio
Ashburn,VA
Summary
- Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
- Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
- Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Black Hog Cashier
Boss Edd
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
Ted's Bulliton Food Runner
Janeth
02.2023 - 07.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in kitchen and organized storage areas.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Answered customer questions about food and beverage items and assisted with menu selections.
Dunkin Donuts Crew Member
Alba
10.2020 - 11.2022
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
Education
High School Diploma -
Riverside High School
Leesburg, VA06.2023
Skills
- Customer Service
- Drawer Balancing
- Product Recommendations
- ID Verification
- POS Systems
- Product Restocking
- Payment Processing
- Returns Processing
- Customer Assistance
- Staff Training
- Written and Verbal Communication
- Cash Handling and Management
- Retail Merchandising
Certification
- Cybersecurity, CompTIA ITF+ certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Black Hog Cashier
Boss Edd
08.2023 - Current
Ted's Bulliton Food Runner
Janeth
02.2023 - 07.2023
Dunkin Donuts Crew Member
Alba
10.2020 - 11.2022
High School Diploma -
Riverside High School
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