Ronaldo Romero Banos

• Greeted and assisted customers in a friendly and professional manner, understanding their vehicle needs and preferences.

• Maintained up-to-date knowledge of all Honda vehicles, including features, specifications, pricing, and promotions, effectively communicating this information to customers.

• Guided customers through the sales process, from initial inquiry to final purchase. Conducted test drives, presented pricing options, and discussed financing plans.

• Built and maintained long-term relationships with customers. Followed up with leads and past customers to generate repeat business and referrals.

• Consistently met and exceeded monthly and quarterly sales targets. Participated in sales meetings and training sessions to improve performance.

• Worked closely with the sales team, finance department, and management to ensure a seamless customer experience..

• Worked to enhance network performance through identifying and defining opportunities and developing sustainable solutions.
• Assisted steering of dealer level performance management priorities, agile KPl and operational development in support of high priority topics.
• Compiled and analyzed weekly build reports, aiming to optimize vehicle specification processes across BMW centers in North America by aligning with target MSRP goals.
• Responsible for generating monthly public group reporting.
• Granular Performance Management

• Supported the DTNA Transportation Procurement team in administering carrier contracts and organizing continuous improvement workshops, ensuring alignment with strategic objectives.

• Conducted market benchmarking and analysis to inform decision-making and drive procurement strategies.

• Collaborated cross-functionally with TT/G4 and other key stakeholders to streamline communication and foster alignment.

• Led an intern project focused on developing a market predictability tool, successfully forecasting tender outcomes and analyzing market competitiveness.

• Designed and implemented a structured data collection system using Power BI, enhancing data-driven decision-making processes.

• Spearheaded a carrier development program, partnering with budget owners across the organization to drive continuous improvement initiatives and enhance customer relationships.

• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and receiving, distribution and workplace safety.
• Supervised shipping and handling operations.
• Used warehouse management software to reconcile daily inventory.
• Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
• Completed daily operations on time and maintained high standards of accuracy.
• Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.

Responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages.