Ronaldo Silva
Pelham,NH
Overview
5
5
years of professional experience
Work History
Coffee Shop Worker
Dunkin' Donuts
Pelham, NH
11.2023 - Current
- Operated cash registers and credit card machines for transactions.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Ordered food items from vendors as needed.
- Restocked condiments such as sugar packets, stirrers, creamers, throughout the day.
- Sanitized work surfaces on a regular basis using approved cleaning solutions.
- Kept up-to-date with current promotions and special offers being offered by the shop.
Secretary's Assistant
Casas De racao Leal
Cuparaque-Brazil, MG
01.2023 - 11.2023
- Responded quickly and accurately to inquiries from internal customers regarding procedures or policies.
- Created detailed documentation outlining step-by-step instructions for completing tasks related to job duties.
- Assisted with special projects assigned by the secretary or management team members.
- Organized and maintained filing systems, both paper and electronic.
- Answered and screened incoming calls for the secretary.
Phone Technician
Center Cell
Vespasiano-Brazil, MG
10.2019 - 01.2023
- Provided technical support for customers having problems with their telephone systems.
- Performed system upgrades and repairs on various phone models.
- Installed, configured, and maintained customer telephone systems.
Education
High School Diploma -
Professor Guilerme De Hallais Franca
Vespasiano12-2021
Skills
- Salesmanship
- Cash Handling
- Opening and closing duties
- Payment Processing
- Customer Service
- Stress Tolerance
- Teamwork
- Learning
- Hard work
Languages
Portuguese
Native/ Bilingual
English
Limited
Timeline
Coffee Shop Worker
Dunkin' Donuts
11.2023 - Current
Secretary's Assistant
Casas De racao Leal
01.2023 - 11.2023
Phone Technician
Center Cell
10.2019 - 01.2023
High School Diploma -
Professor Guilerme De Hallais Franca