Professional and knowledgeable office clerk offering several years of experience in administrative support and customer Highly efficient planning, problem-solving, and communication skills.
Overview
12
12
years of professional experience
Work History
Recruiter Specialist
Opulent Staffing Agency
11.2021 - Current
Recruiting Potential candidates
Increased candidate placements by implementing innovative sourcing strategies and utilizing various recruitment tools
Completed human resource operational requirements by scheduling and assigning employees.
Direct Support Professional Caregiver
Soto ALG
12.2015 - 03.2022
Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
Entertained, conversed, and read aloud to keep patients mentally alert.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Administered prescribed medications
Guest Service Receptionist
Hampton Inn & Suites By Hilton
12.2011 - 11.2017
Answered screened and directed inbound phone calls
Attend to guest Reservation services
Performed general secretarial duties, including – scheduling meetings, appointment, faxing and mailing.
Took verbal and written messages and made sure they got to the appropriate destination.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled general requests for information and data.
Streamlined check-in and check-out processes for improved guest experience and increased positive reviews.
Customer Service Coordinator/Admissions Assistant
Empire Education Group
10.2014 - 12.2015
Answer incoming calls to the school
Enroll new student in computer class system
Schedule Appointments for student's clients
Assist admissions planner with orientation
Enter and update prospects as well as current student's info
Handles daily bank deposits/outgoing mail
Check clients in/out (both Appt./Walk-ins)
Collect tuition payments.
Education
Early Childhood Education
Augusta Technical College
Augusta, GA
Early Childhood Education
Georgia Military College - Milledgeville
Milledgeville, GA
Skills
Strong communication, public relation and customer service skills
Problem solving skills
Strong time management
Organizational skills
Task Prioritization
Documentation and Recordkeeping
Summary Of Qualification
Years of experience in answering and directing calls. Strong communication, public relations, and customer service skills. Excellent problem solver, resolved situations professionally. Handled customer inquiries and complaints in a professional manner. Typing/Computer Skills.
Bursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of HartfordBursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of Hartford