Summary
Overview
Work History
Education
Skills
Summary Of Qualification
Timeline
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RON'ALDRA JOHNSON

RON'ALDRA JOHNSON

Thomson,MI

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer Highly efficient planning, problem-solving, and communication skills.

Overview

12
12
years of professional experience

Work History

Recruiter Specialist

Opulent Staffing Agency
11.2021 - Current
  • Recruiting Potential candidates
  • Increased candidate placements by implementing innovative sourcing strategies and utilizing various recruitment tools
  • Completed human resource operational requirements by scheduling and assigning employees.

Direct Support Professional Caregiver

Soto ALG
12.2015 - 03.2022
  • Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Administered prescribed medications

Guest Service Receptionist

Hampton Inn & Suites By Hilton
12.2011 - 11.2017
  • Answered screened and directed inbound phone calls
  • Attend to guest Reservation services
  • Performed general secretarial duties, including – scheduling meetings, appointment, faxing and mailing.
  • Took verbal and written messages and made sure they got to the appropriate destination.
  • Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
  • Handled general requests for information and data.
  • Streamlined check-in and check-out processes for improved guest experience and increased positive reviews.

Customer Service Coordinator/Admissions Assistant

Empire Education Group
10.2014 - 12.2015
  • Answer incoming calls to the school
  • Enroll new student in computer class system
  • Schedule Appointments for student's clients
  • Assist admissions planner with orientation
  • Enter and update prospects as well as current student's info
  • Handles daily bank deposits/outgoing mail
  • Check clients in/out (both Appt./Walk-ins)
  • Collect tuition payments.

Education

Early Childhood Education

Augusta Technical College
Augusta, GA

Early Childhood Education

Georgia Military College - Milledgeville
Milledgeville, GA

Skills

  • Strong communication, public relation and customer service skills
  • Problem solving skills
  • Strong time management
  • Organizational skills
  • Task Prioritization
  • Documentation and Recordkeeping

Summary Of Qualification

Years of experience in answering and directing calls. Strong communication, public relations, and customer service skills. Excellent problem solver, resolved situations professionally. Handled customer inquiries and complaints in a professional manner. Typing/Computer Skills.

Timeline

Recruiter Specialist

Opulent Staffing Agency
11.2021 - Current

Direct Support Professional Caregiver

Soto ALG
12.2015 - 03.2022

Customer Service Coordinator/Admissions Assistant

Empire Education Group
10.2014 - 12.2015

Guest Service Receptionist

Hampton Inn & Suites By Hilton
12.2011 - 11.2017

Early Childhood Education

Augusta Technical College

Early Childhood Education

Georgia Military College - Milledgeville
RON'ALDRA JOHNSON