Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

RONALD S. NUSBAUM

Maineville

Summary

Professional technician with strong background in field service and maintenance, bringing valuable experience in equipment repair and operational management. Proven track record of delivering exceptional service and ensuring optimal equipment functionality. Known for effective team collaboration and adaptability to evolving situations, proficient in diagnosing and solving technical issues with precision and reliability.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Lead Rental Service Technician & Rental Administra

OTC Industrial Solutions/Air Technologies
09.2022 - 09.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
  • Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
  • Fostered culture of continuous improvement, encouraging feedback and suggestions from team members.
  • Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Liaised with internal departments to optimize productivity and efficiency.

Field Service Technician

OTC Industrial Technologies/Air Technologies
01.2016 - 09.2022
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
  • Achieved significant reductions in equipment downtime for clients, regularly performing preventative maintenance and system optimizations.
  • Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
  • Improved operational efficiency, meticulously organizing tools and equipment for quick deployment to service calls.
  • Reduced repeat service calls, meticulously performing quality checks after each repair.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Led installation and maintenance of lift truck systems, ensuring optimal performance and reliability.
  • Trained and mentored junior technicians on troubleshooting and repair techniques for complex machinery.

Lead Field Service Technician

Cincy Lift Truck & Battery
08.2013 - Current
  • As a lead technician I am responsible to repair either propane or electric fork lifts and also to aid other technicians in any repair issues that may occur in the field.

Automotive Service & Tire Sales Advisor

Tire Discounters
04.2012 - 08.2013

Automotive Service Technician, Service & Tire Sales Advisor

Firestone Complete Auto Care
04.2010 - 04.2012
  • Assist new and return customers in the purchase of new tires and services for their vehicles. I would evaluating their needs and wants which includes a great deal of product knowledge for a wide range of automobiles.

Automotive Service Technician & Shop Manager

Academic Automotive
01.2009 - 02.2010
  • As a Technician I would perform any repair needed to the customers vehicle to a high personal standard and customer standards. As shop manager I would over see the day to day operations and assist the other technicians in any repairs or issues that would arise during the day.

Associate Engineer/Engineering Support

Powerex, Campbell Hausfeld
12.2005 - 08.2007
  • Work closely with lead and electrical engineers, sales on design reviews for new product development.

Technical Support Specialist/Warranty Administrator

Powerex, Campbell Hausfeld
06.2002 - 12.2005
  • Assist field service technicians and customers with mechanical and electrical issues. Would evaluate and issue any warranty credits necessary for field failures due to product defect.

Education

Associate of Science - Mechanical Engineering Technology

Cincinnati State & Technical College
Cincinnati, OH
01.1991

Certificate - Diesel Mechanics & Heavy Equipment Repair

Scarlet Oaks JVSD
Sharonville, OH
01.1985

Skills

  • Advanced engineering knowledge
  • Troubleshooting specialist
  • Certified Forklift Operator
  • Initiative to work independently
  • Strategic thinker
  • Facility and plant modifications
  • Written and verbal communication skills
  • Project management
  • Time management skills
  • Technical plan execution
  • Mathematical reasoning aptitude
  • Production scheduling familiarity
  • Excellent communication techniques
  • Design reviews
  • Microsoft Word

Accomplishments

  • ASE Certified in Steering & Suspension, Brakes
  • MACS Certified - Mobile Air Conditioning Society
  • Proficient in Microsoft Applications
  • Performed effective troubleshooting of LP gas and electric fork lifts
  • Proficient with OBD-II scanner and fault code reading

Certification

EPA 608 Certification - 2022

MACS Certification - 2009

ASE Certification - 2010

Timeline

Lead Rental Service Technician & Rental Administra

OTC Industrial Solutions/Air Technologies
09.2022 - 09.2025

Field Service Technician

OTC Industrial Technologies/Air Technologies
01.2016 - 09.2022

Lead Field Service Technician

Cincy Lift Truck & Battery
08.2013 - Current

Automotive Service & Tire Sales Advisor

Tire Discounters
04.2012 - 08.2013

Automotive Service Technician, Service & Tire Sales Advisor

Firestone Complete Auto Care
04.2010 - 04.2012

Automotive Service Technician & Shop Manager

Academic Automotive
01.2009 - 02.2010

Associate Engineer/Engineering Support

Powerex, Campbell Hausfeld
12.2005 - 08.2007

Technical Support Specialist/Warranty Administrator

Powerex, Campbell Hausfeld
06.2002 - 12.2005

Certificate - Diesel Mechanics & Heavy Equipment Repair

Scarlet Oaks JVSD

Associate of Science - Mechanical Engineering Technology

Cincinnati State & Technical College

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