Ronald Scott Baglin
Summary
Accomplished operations professional with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Dedicated operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
Work History
VP of Operations
Door Pros Inc
09.2020 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Resolved issues and recommended actions based on production and compliance reports.
- Identified opportunities to improve business process flows and productivity.
- Established performance goals for department and outlined processes for achievement.
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Managed financial, operational and human resources to optimize business performance.
Operations Manager
Home organizers
11.2018 - 11.2019
- Provided training, coaching, counseling and encouragement to installation team
- Leadership and coordination of 7-10 installation personnel and fleet vans which are loaded and deployed daily to residential locations
- Manages initial material load and accuracy, van deployment and arrival, complete installation, deposit collection, and ultimate customer satisfaction.
- Interacts with customers, designers and the production department
- Introduced new methods, practices, and systems to reduce turnaround time.
- Places a high emphases on a high level of customer service and accounts receivables
- Communicate management directives to field staff to ensure compliance
- Follows up on customer satisfaction issues and drives resolution striving for 100% customer satisfaction
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Business Operations/Sales Manager
Sears Garage solutions
03.2010 - 11.2018
- Ensured the Profitability and overall operation of the business, office staff, and sales force
- Conducted and implemented sales training and development of all technicians and office staff
- Developed and implemented numerous marketing strategies to increase profit and market share
- Built relationships with contractors, property management companies, home owner associations,chamber of commerce, retail associates and management to increase market footprint
- Administration responsibilities included scheduling sub-contractors, payroll, hiring, Human
- Resources, development, disciplining, and termination of sales force
- Through increased sales, profit and loss analysis the business grew over $1million the first year andconsecutively 15% or more over previous years revenue.
Regional Buyer/Location
Carmax
04.2007 - 05.2008
- Responsible for purchasing approximately $8-10 million in vehicle inventory annually
- Conducted vehicle appraisals, coordinated on-site auctions and attended various regional auctions
- Managed unique mix of analytical and physical challenges due to fast-paced nature of the business
- Trained associates and other management in wholesale industry using various resources todetermine vehicle sale price
- Profit and loss analysis.
Area Manager
Hertz Rental Car
02.2002 - 03.2007
- Managed multiple units which responsibilities included managing the quality of car rental for retailand insurance replacement customers
- Successfully developed different levels of management including manager trainees
- Responsible for controlling payroll, vehicle inventory, cash flow, as well as the growth andprofitability of the business
- Profit and loss analysis
- Provided excellent customer service
- Promoted from manager trainee to assistant branch manager, then to branch manager and finally toarea branch and fleet manager.
District Manager
National Vision Inc
04.1996 - 02.2002
- Responsible for the management of 13 Oregon locations, including hiring, development, terminationof Doctors, and store managers to ensure profitability of locations
- Managed payroll, inventory control, and monitor cash and revenue flow
- Developed and trained sales associates into store managers and area managers
- Responsible for 75-employees and an annual budget of over 9 million
- Started with NVA as a sales associate, promoted to assistant manager, store manager, area managerand finally district manager with in 3 years.
Education
High School Diploma -
American River College
Sacramento, CASkills
- Purchasing, Microsoft Excel, training, Operations, Excel, Management, Inventory Control, Microsoft
- Office, Logistics, inventory, MS Office, Microsoft Word
- Okrs and KPIs
- Employment practices, including recruiting and employee retention
- Developed successful and beneficial relationships with variety of vendors
- Organized and developed sales promotion and special events
- Personal qualities include ability to multi-task effectively, handle stressful and confrontational situations
- Develop Business Structures
- Budgeting and Forecasting
- Risk and Mitigation Analysis
- Conflict Resolution
- Customer and Employee Rapport
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
VP of Operations
Door Pros Inc
09.2020 - Current
Operations Manager
Home organizers
11.2018 - 11.2019
Business Operations/Sales Manager
Sears Garage solutions
03.2010 - 11.2018
Regional Buyer/Location
Carmax
04.2007 - 05.2008
Area Manager
Hertz Rental Car
02.2002 - 03.2007
District Manager
National Vision Inc
04.1996 - 02.2002
High School Diploma -
American River College
Similar Profiles
Izabela DombrovskyIzabela Dombrovsky
Co-Owner / Managing Director at Windows & Door Pros Inc.Co-Owner / Managing Director at Windows & Door Pros Inc.
Rebecca PerdikisRebecca Perdikis
National Account Manager at US Property Pros dba Us Snow ProsNational Account Manager at US Property Pros dba Us Snow Pros
Michele EdlinMichele Edlin
Receptionist Administrator at MTK Tax Pros...Mesa Tax ProsReceptionist Administrator at MTK Tax Pros...Mesa Tax Pros
Chris RobeyChris Robey
VP of Operations at Texas Academy 4VP of Operations at Texas Academy 4
Cody SmithCody Smith
VP of Operations at Eccell GroupVP of Operations at Eccell Group