Ronamonique Adams
Chandler,AZ
Summary
To establish a long-term relationship with a company in a position whereby my expertise and a sincere desire to serve can be most effectively utilized. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
37
37
years of professional experience
1
1
Certification
Work History
FID Operations Oversight Associate 2
US Bancorp
Phoenix, AZ
04.1992 - 04.2022
- Assisted fund companies and back-office clients with problems or questions regarding claims.
- Processed exchanges, liquidations, transfer of assets, trade adjustments, and opening and closing accounts.
- Built and maintained relationships with peers and upper management to drive team success and to meet performance goals.
- Monitored daily transactions to ensure accuracy of trades.
- Quality control, financial trades, and any maintenance requests.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Mentor new employees.
Personnel Record Specialist
United States Army
FT Campbell, KY
01.1985 - 01.1992
- Maintain recordkeeping files for military personnel.
- Provided assistance in resolving complex situations with new recruits, and was responsible for compiling data for the Captain.
- Earned the rank of E-5, Sergeant.
- Received a Good Conduct Medal, and departed with an Honorable Discharge.
- Verified documents and associated records to catch and resolve discrepancies.
- Provide file, document, and record access to appropriate personnel.
Education
High School Diploma -
Rufus King High School
Milwaukee, WI01.1985
Skills
- Data Entry
- Attention to Detail
- Customer Service
- Adaptable and Flexible
- Computer Proficiency and Microsoft Office
- Payment processing
- Clearing and settlement
- Trade settlements
- Multitasking
- Task prioritization
- Teamwork and collaboration
Certification
- Accidental and Health Life Insurance - 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceWork from home optionCompany CultureFlexible work hoursCareer advancement401k matchPersonal development programsTimeline
FID Operations Oversight Associate 2
US Bancorp
04.1992 - 04.2022
Personnel Record Specialist
United States Army
01.1985 - 01.1992
High School Diploma -
Rufus King High School
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