Summary
Overview
Work History
Education
Skills
Timeline
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Ronan Perry

Rochester,NY

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Crew Member

Dunkin - Paula Donuts Franchise
Rochester, NY
06.2020 - Current
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service and sales techniques.
  • Offered upgrade items and showcased daily specials to promote restaurant products.
  • Worked well with teammates and accepted coaching from management team.
  • Supported great dining and meal experiences for guests.

Yardwork/Odd Jobs

Self Employed Services
Rochester, NY
06.2018 - Current
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Trimmed around trees, flower beds and other yard features.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Developed lasting customer relationships and grew network over time.
  • Handled hedge, bush and shrub trimming.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Performed planting, watering, mulching and edging of lawns.

Cook's Assistant

Sodexo Campus Services
Geneva, NY
09.2020 - 11.2020
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Worked on salads, desserts and meat preparation to increase kitchen speed.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Prepared food orders to support waitstaff and other team members.
  • Worked with chef to prepare daily food specials and other supplies.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Lifted and carried heavy materials.
  • Pushed, pulled and transported large loads and objects.

Education

High School Diploma -

Pittsford Sutherland High School
Pittsford, NY
09.2016 - 06.2020

Bachelor of Science - Anthropology

Hobart & William Smith Colleges
Geneva, NY
08.2020 - Current

Skills

  • Interactive communication skills
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Timeline

Cook's Assistant

Sodexo Campus Services
09.2020 - 11.2020

Bachelor of Science - Anthropology

Hobart & William Smith Colleges
08.2020 - Current

Crew Member

Dunkin - Paula Donuts Franchise
06.2020 - Current

Yardwork/Odd Jobs

Self Employed Services
06.2018 - Current

High School Diploma -

Pittsford Sutherland High School
09.2016 - 06.2020

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Ronan Perry