Hard-working supervisor leading team members on-time job completion and focused on meeting customer expectations while achieving company goals. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
Work History
Manager on Duty/Shift Supervisor
Caribou Coffee
845 Vikings Parkway, Eagan, MN
05.2023 - Current
Trained employees in essential job functions.
Provide exceptional customer service with friendly, knowledgeable support, address concerns professionally and promptly, and ensure repeat business from satisfied clients.
Manage inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
Provide exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Prepare store vitals and sanitation before franchise and corporate visits and flagship store.
Prepare store for health inspections, which have consistently received high marks under my leadership.
Barista
Caribou Coffee
845 Vikings Parkway, Eagan, MN
08.2021 - 05.2023
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Education
Associate of Arts - Liberal Arts And General Studies
Century College
White Bear Lake, MN
12.2025
High School Diploma -
Woodbury High School
Woodbury, MN
05.2023
Skills
Customer Service Focus
Staff Training and Development
Hard-Working and Adaptable
Professional and Courteous
Certified in Food Safety
Ability to Problem Solve
Positive Attitude
Experience with Large Deposits
Languages
Spanish
Professional Working
Timeline
Manager on Duty/Shift Supervisor
Caribou Coffee
05.2023 - Current
Barista
Caribou Coffee
08.2021 - 05.2023
Associate of Arts - Liberal Arts And General Studies
Manager on Duty /Front Office Shift Leader at Hotel Amigo, Rocco Forte HotelsManager on Duty /Front Office Shift Leader at Hotel Amigo, Rocco Forte Hotels