Summary
Overview
Work History
Education
Skills
Timeline
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Ronda Gardner-Michael

Flint,MI

Summary

Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.


Organized and friendly candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Manufacturing Assembly Associate

Ground Effects Inc.
01.2025 - 06.2025
  • Made sure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized work to meet demanding production goals.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Reviewed production schedules and streamlined processes.
  • Maintained accurate inventory records by conducting regular counts of parts and supplies on hand.
  • Reduced assembly errors through thorough quality inspections and attention to detail.

Courier Driver

Jensen Couriers
08.2021 - 01.2025
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Call Center Supervisor

Shelter Of Flint
09.2017 - 06.2021
  • Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
  • Trained team members on performance metrics and consumer behavior identification.
  • Developed process controls and metrics for daily management of call center.
  • Achieved high-quality service levels by continuously monitoring calls and providing constructive feedback to agents.
  • Supervised [Number] [Job Title]s in providing excellent customer service to callers requiring assistance for [Type] and [Type] issues.
  • Streamlined training modules for new hires, leading to significant reduction in onboarding time.
  • Facilitated cross-training programs, enabling team members to handle wider range of inquiries.

Warehouse Operator

Rsdc Of Michigan
02.1999 - 11.2004
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated Railcars and overhead cranes to move inventory in and out of the facility.
  • Trained new employees
  • Created product labels, inspection forms and bill of lading for outgoing shipments.

Education

Certification - Phlebotomy

Baker College
Flint, MI
06-2008

Skills

  • Computer skills
  • Machine operation
  • Quality inspection
  • Mechanical assembly
  • Adaptive learning
  • Order fulfillment
  • Quality verification
  • Chauffeur's License
  • Perfect MVR

Timeline

Manufacturing Assembly Associate

Ground Effects Inc.
01.2025 - 06.2025

Courier Driver

Jensen Couriers
08.2021 - 01.2025

Call Center Supervisor

Shelter Of Flint
09.2017 - 06.2021

Warehouse Operator

Rsdc Of Michigan
02.1999 - 11.2004

Certification - Phlebotomy

Baker College

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Ronda Gardner-Michael