Ronda Jackson
Rowlett,Texas
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
24
24
years of professional experience
Work History
Office Manager
OIME
Rowlett, Texas
06.2000 - 06.2024
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Developed and implemented office policies and procedures.
- Provided administrative support to management team including preparing reports and presentations.
- Monitored inventory levels and placed orders when needed.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office budget to handle inventory, postage and vendor services.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Registered Nurse RNFA
The Spine Center
Garland, Texas
06.2000 - 06.2016
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Assisted physicians during examinations or surgical procedures.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Education
Associate of Science - Nursing
Oklahoma State Nursing School
Oklahoma City, OK05-1995
Skills
- Office Management
- Expense Reporting
- Staff hiring
- Supply Management
- Staff Management
- Administrative Support
- Operations Management
- Organizational Skills
- Scheduling Coordination
- Account Reconciliation
- Project Management
- Financial Accounting
- Employee Training
- Payroll and budgeting
- Customer Relations
Timeline
Office Manager
OIME
06.2000 - 06.2024
Registered Nurse RNFA
The Spine Center
06.2000 - 06.2016
Associate of Science - Nursing
Oklahoma State Nursing School