Ronda LaHood
Sales Management/ Logistics/ Accounting
Groves,TX
Summary
Enthusiastic Sales Manager, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Highly creative in developing training strategies that build strong teams and cultivate successful environments. Clear understanding of servant leadership and motivating those around me. Motivated to learn, grow and excel with a new company.
Overview
15
15
years of professional experience
Work History
Logistics Sales Coordinator/Sales Representative
Farmers Rice Milling Company
Lake Charles, LA
03.2021 - Current
- Aligned company goals with customer needs and coordinate trades through the milling, packaging, shipping and billing/document process.
- Capitalized on solutions presented by Salesforce CRM software to enhance lead prospecting and sales management.
- Identified opportunities for growth within Domestic and Mexico territory and collaborated with sales teams to reach sales goal.
- Created lists of potential customers based on regional markets
- Resolved all vendor and account problems from initial sale, shipping, and billing.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, accounting and management teams to develop solutions and accomplish shared objectives.
- Compiled and analyzed data to determine approaches to improve sales and performance for Domestic Sales and Sales to Mexico.
- Verified accurate account invoicing through collaboration with accounting department.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Developed and deployed strategies to save time and expenses associated with goods movements.
- Produced weekly status reports detailing logistic operations and problems.
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
District Sales Coordinator
Aflac
Lake Charles, LA
12.2019 - 03.2021
- Supervised sales force of approximately 16 sales associates.
- Recruited 3 sales agent
- Lead Region in implementing virtual technology to continue working amidst COVID19
- Assisted Region in building enrollment platforms to enroll all benefits to their client's employees
- Supported sales team in writing proposals and assisting new and veteran agents in opening new payroll accounts.
- Assisted region in implementing comprehensive training program, developed in previous years, for new sales associates that consist of systems for prospecting, record keeping for skills ratios, skills to open new payroll accounts, skills to present and enroll policies, and all other skills that agents need to fulfill promises made to policyholders.
- Planned and directed agent training and performance evaluations for both new and veteran agents.
- Trained all incoming sales team members by opening new accounts.
- Maintained knowledge of current sales and trends, new enrollment platforms and Health Care Reform.
- Member of pilot team for Company's new enrollment platform
- Developed and updated Everwell 2.0 Training Manual to help Veterans adopt newest platform. Conducted Regional training classes for all agents on Everwell 2.0 platform. Assisted all districts in region in keeping up with changes made to platform in order to keep their agents informed and up to date.
Coordinator in Training/Sales Agent
Aflac
Lake Charles, LA
01.2017 - 11.2019
- Supported sales team by opening new payroll accounts and managing existing Book of Business.
- Assisted DSC, Mark Stewart and Ellis Hassien, in training new agents when other coordinators were not available.
District Sales Coordinator
Aflac
Lake Charles, LA
01.2011 - 12.2016
- Supervised sales force of approximately 8 to 10 sales associates.
- Recruited 8 sales agents over 6 year period.
- Exceeded annual sales target 5 of 6 years as District Sales Coordinator.
- Supported sales team in writing proposals and assisting new and veteran agents in opening new payroll accounts.
- Opened average of 13 new payroll accounts each quarter.
- Helped developed comprehensive training program for new sales associates that consist of systems for prospecting, record keeping for skills ratios, skills to open new payroll accounts, skills to present and enroll policies, and all other skills that agents need to fulfill promises made to policyholders.
- Planned and directed agent training and performance evaluations for both new and veteran agents.
- Trained all incoming sales team members by opening new accounts.
- Maintained knowledge of current sales and trends, new enrollment platforms and Health Care Reform.
- Developed and updated Everwell Manual to help Veterans adopt new platform. Conducted Regional training classes for all agents on Everwell platform.
Coordinator in Training
Aflac
Lake Charles, LA
01.2010 - 12.2010
- Supported sales team in prospecting and opening new payroll accounts.
- Assisted DSC, Teddy Authement, in training all new sales team members in district.
- Built relationships with customers and community to establish long-term business growth.
- Attended CIT Modules and brought best practices leadership back to district.
Sales Agent
Aflac
Lake Charles, LA
10.2007 - 12.2009
- Supported sales team by opening new payroll accounts and managing existing Book of Business.
- Assisted DSC, Ellis Hassien and Teddy Authement, in training new agents when other coordinators were not available.
Inside Sales Associate
Louisiana Millworks
Lake Charles, LA
09.2006 - 09.2007
- Assist customers with door and transom orders.
- Assist with design for external doors, transoms, side lights, and interior doors and casings.
- Assist and fill orders for door parts and repair.
- Assist customers with sizing requirements and appropriate swings for doors.
Education
Bachelor of Science - Accounting and Management
McNeese State University
Lake Charles, LA12.2014
Skills
- Intuitive people management skills
- 7 years as District Sales Coordinator
- Proficient in creating and maintaining training manuals
- Creative instruction styles and techniques
- Facilitate interactive classroom style training
- Expert in developing and training prospecting systems
- Evaluate skills ratios and use them to coach agents
- Microsoft Office
- Proficient in several virtual platforms such as Webex, Zoom, and Bluejeans
- Built cases and worked with Selerix and Employee Navigator
- Business planning
- Client needs analysis
Accomplishments
- 100% Annual Sales Target for 6 years as a Sales Manager
- Achieved 12 FAMEs/Multiple Quarterly Targets
- Qualified for 5 National Conventions
- LA-W State President's Club
- Qualified for 10 LA-W State FAME Trip
- Qualified for 2 LA-W State EPA Trips
- FastStart, Fireball, SuperFIreball, Triple Crown, All Star/All Rookie Year Awards
- Founder's Week Qualifier 2008-2020
- Multiple recognitions for top Existing Account Sales
- Multiple recognitions for top New Account Sales
Timeline
Logistics Sales Coordinator/Sales Representative
Farmers Rice Milling Company
03.2021 - Current
District Sales Coordinator
Aflac
12.2019 - 03.2021
Coordinator in Training/Sales Agent
Aflac
01.2017 - 11.2019
District Sales Coordinator
Aflac
01.2011 - 12.2016
Coordinator in Training
Aflac
01.2010 - 12.2010
Sales Agent
Aflac
10.2007 - 12.2009
Inside Sales Associate
Louisiana Millworks
09.2006 - 09.2007
Bachelor of Science - Accounting and Management
McNeese State University
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