Ronda LoCascio

Reputable professional with extensive hands-on experience improving customer engagement and streamlining business processes. Proven track record of driving innovative solutions and making strategic decisions. Skilled at efficiently handling high volumes of work, maintaining high-quality results, and meeting tight deadlines. Exceptional communication skills and commitment to teamwork enable effective multitasking in high-pressure environments. Experienced in fast-paced environments and adaptable to last-minute changes. Consistently earns high marks for work quality and speed.

Professional expertise and dedication to analytical skills and strategic decision-making.

Remote Location, Connecticut

• Conducted needs analysis and designed training programs to ensure compliance with ROEs.
• Served as a subject matter expert on ROEs, creating documentation, and delivering training programs.
• Reviewed and enhanced training materials for effectiveness and compliance, maintained records, and evaluated learning effectiveness by reporting to Management.
• Coached and mentored other specialists and drove continuous improvement initiatives.
• Responsible for administering the territory management process for worldwide regions, including creating and maintaining the territory hierarchy in the CRM system and assigning people, clients, and prospective accounts to territories.
• Monitored regional email inboxes, processed change requests, and enforced the sales strategy and Rules of Engagement.
• Provided detailed information on system issues, enhancements, and performance to managers: global lead assignment responsibility, compliance management, and process automation and dispute resolution participation.

Contributions to worldwide territory management and strategic analysis at Gartner.