RONDA LYKES
Fort Worth,TX
Summary
Proven problem-solver and critical thinker, I excelled at Supercuts by building a loyal clientele and enhancing satisfaction through personalized services. At Walter Lykes, I fostered respectful atmospheres and promoted healthy habits, showcasing my CPR training and positive reinforcement skills. Achieved consistent customer satisfaction at JJ's Oyster Bar, demonstrating exceptional communication and multitasking abilities.
Overview
16
16
years of professional experience
Work History
Private Nanny
Walter Lykes
03.2016 - 07.2024
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Implemented daily routines for optimal child development and created a structured environment.
Hairstylist
Supercuts
09.2019 - 05.2022
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Waitress Trainer
JJs Oyster Bar
02.2008 - 11.2019
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
Master of Arts - Hair Design
ITS Academy
Fort Worth, TX06.2014
Skills
- Positive Reinforcement
- CPR training
- Transportation safety
- Behavior Modeling
- Problem-Solving
- Critical Thinking
Timeline
Hairstylist
Supercuts
09.2019 - 05.2022
Private Nanny
Walter Lykes
03.2016 - 07.2024
Waitress Trainer
JJs Oyster Bar
02.2008 - 11.2019
Master of Arts - Hair Design
ITS Academy
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