Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronda Melton

Huntsville,AL

Summary

Diligent commercial and residential cleaner with 15 years of experience performing duties including vacuuming carpeted floors, disinfecting restrooms, removing trash, and operating commercial floor cleaning equipment. Reliable and punctual with possessing individual skills in providing special services such as stripping and waxing floors. In-depth knowledge of Customer service and cleaning equipment operations. Results-driven and excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Thorough and professional with established residential and commercial production skills. Successfully meets all quality and efficiency goals. Committed to maintaining clean, comfortable environment for all customers and guests. Responsible organization and time management background and performing heavy-duty cleaning and sanitation. Comfortable working independently with little or no supervision. Experience in independent small business management. Trustworthy and accommodating customer services skills and responsible for completing work orders efficiently and on time with identifying safety hazards. Experience with meeting company goals and skilled with working under pressure with having to adapt to new situations and challenges to best enhance the organization flow of productivity. Attentive and able to work any shift. Excels at being a team player.

Overview

25
25
years of professional experience

Work History

Residential and Commercial Cleaning

Self Employed
Huntsville, AL
06.2007 - Current
  • Refilled soap dispensers and air fresheners in 3 bathrooms.
  • Handled equipment, chemicals and materials properly and with caution.
  • Maintained clean, neat and professional entrances.
  • Kept building entryway glass clean and polished for professional presentation.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Categorized laundry received by clients based on fabric type.
  • Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaning services for offices and other commercial buildings.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Adhered to company policies for appearance, thoroughness and facility security.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Performed inventory management to keep storage areas and carts well-stocked.
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Used squeegees and cleaners to clean windows and glass partitions.
  • Moved around heavy equipment and furniture for storage or rearranging.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Managed business finances
  • Time management and scheduling client services

Madison County School Custodian

Madison County School System
Huntsville, Alabama
09.2015 - 04.2021
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported vandalism or other damage to property to supervisor.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collected, sorted and transported recyclable materials.
  • Kept building spaces premises clean inside and outside.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Checked in and stocked inventory throughout facility.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Organized daily cleaning schedules for custodial team.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Completed routine floor stripping, sealing and finishing.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained floor cleaning and waxing equipment.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Cashier/Customer Service Representative

Home Depot
Huntsville, AL
05.2011 - 09.2015
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Maintained cash drawer of $500 or more per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Greeted over 100 customers per day.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Set up new sales displays each week.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Lifted up to 50 pounds at once and used commercial rolling safety ladder to move heavier loads.

Cashier/Customer Service Representative/Deli Clerk

Mapco Inc.
Huntsville, AL
05.2011 - 09.2011
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

GED -

University of Alabama Huntsville Campus
Huntsville, AL
04.1994

Skills

  • Multitasking and Prioritization
  • Productivity and Time Management
  • Positive Team Player
  • Safety Standards and Protocols
  • Damage Prevention
  • Communication and Interpersonal Skills
  • Conscientious and Detail-Oriented
  • Supply Inventory Management
  • Strong Work Ethic
  • Facilities Inspection
  • Industrial Equipment Operation
  • Painting and Plastering
  • Willingness to Learn
  • PPE Safety
  • OSHA Compliance
  • HAZMAT Training
  • Team Collaboration
  • Administrative Support
  • Surface Sanitizing
  • Hand and Power Tool Operation
  • Adaptable and Flexible
  • Power Equipment Operation
  • Emergency Clean-Up
  • Biohazard Disposal
  • Sealant Application
  • Flexible Schedule
  • Use of Chemical Cleaners
  • Insecticide Spraying
  • Decision Making






Timeline

Madison County School Custodian

Madison County School System
09.2015 - 04.2021

Cashier/Customer Service Representative

Home Depot
05.2011 - 09.2015

Cashier/Customer Service Representative/Deli Clerk

Mapco Inc.
05.2011 - 09.2011

Residential and Commercial Cleaning

Self Employed
06.2007 - Current

GED -

University of Alabama Huntsville Campus
Ronda Melton