Ronda Moses
Memphis,USA
Summary
Dynamic social worker with extensive experience at the Department of Children Services, skilled in trauma assessment and effective communication. Proven ability to enhance program management and foster client stability through psychosocial evaluations. Committed to improving outcomes for children and families by implementing innovative strategies and collaborating with interdisciplinary teams.
Overview
13
13
years of professional experience
Work History
Social Worker
Department of Children Services
Memphis, TN
03.2016 - Current
- Conducted assessments addressing trauma, mental illness, physical illnesses, and disabilities.
- Participated in development of Individualized Education Programs (IEPs) as part of interdisciplinary team.
- Demonstrated proficiency in Microsoft Office applications, including Outlook, Excel, and PowerPoint.
- Executed effective program and time management strategies to enhance productivity.
- Facilitated consultations with stakeholders to ensure comprehensive care for children.
- Communicated clearly through oral and written formats to support service delivery.
- Collaborated with nursing staff to address child safety concerns within family services.
- Supported initiatives aimed at improving outcomes for children with various needs.
Substitute Teacher
Shelby County Schools
Memphis, TN
01.2021 - 01.2023
- Tailored conductive learning experiences to student maturity and interests.
- Guided learning processes and objectives in alignment with lesson plans and project goals.
- Employed instructional methods and materials to achieve lesson objectives effectively.
Medical Social Work Intern
Fresenius Kidney Care
08.2017 - 05.2019
- Implemented social work interventions to foster client stability and growth.
Coordinated conflict resolution strategies to improve interpersonal dynamics.
Executed psychosocial assessments to evaluate client needs and challenges.
Documented case interventions for thorough record-keeping.
Administrative Assistant
The Women’s Foundation of a Greater Memphis
08.2016 - 08.2017
- Performed in-depth research to inform and guide grant writing efforts.
Facilitated office operations, improving the efficiency of administrative tasks.
Designed compelling grant proposals to attract necessary funding.
Administrative Assistant
Maximus Inc.
01.2016 - 05.2016
- Facilitated customer service initiatives to improve user experience.
Conducted recruitment processes to identify and onboard top talent.
Assisted in program development, ensuring alignment with organizational objectives.
Collaborated within teams to achieve project goals.
Administrative Assistant
H and R Block
Bartlett, TN
08.2013 - 03.2016
- Supported district manager in hiring process by onboarding new hires and generating quarterly reports.
- Provided operational support and managed software systems to enhance productivity.
- Served public by scheduling appointments and delivering face-to-face assistance.
- Utilized Windows Excel, Windows Office, and Office Suites daily to optimize customer service delivery.
Social Worker Intern
Innovative Counseling
08.2012 - 05.2014
- Administers intakes, executes psychosocial assessments, and provides individual and group counseling sessions concerning substance abuse and mental health challenges.
Education
Master of Science - School of Social Work Certification And Licensure
University of Memphis School of Social Work
Memphis, TN05-2025
Master of Science - Clinical Social Work Certification
University of Memphis
Memphis12.2024
BSW -
University of Memphis School of Social Work
Memphis, TN05.2016
Associated of Arts Degree - Public Administration
Southwest Tennessee Community College
Memphis, TN01.2014
Associates of Science Degree - Social Work
Southwest Tennessee Community College
Memphis, TN01.2012
Real Estate Certification and Licensure -
Hinds Community College
Raymond, MS12.2004
Certified Nursing Assistant Certification -
Healthcare Institute of Jackson
Jackson, MS01.2000
Skills
- Trauma assessment
- Individualized education programs
- Program management
- Effective communication
- Conflict resolution
- Psychosocial evaluation
Timeline
Substitute Teacher
Shelby County Schools
01.2021 - 01.2023
Medical Social Work Intern
Fresenius Kidney Care
08.2017 - 05.2019
Administrative Assistant
The Women’s Foundation of a Greater Memphis
08.2016 - 08.2017
Social Worker
Department of Children Services
03.2016 - Current
Administrative Assistant
Maximus Inc.
01.2016 - 05.2016
Administrative Assistant
H and R Block
08.2013 - 03.2016
Social Worker Intern
Innovative Counseling
08.2012 - 05.2014
Master of Science - School of Social Work Certification And Licensure
University of Memphis School of Social Work
Master of Science - Clinical Social Work Certification
University of Memphis
BSW -
University of Memphis School of Social Work
Associated of Arts Degree - Public Administration
Southwest Tennessee Community College
Associates of Science Degree - Social Work
Southwest Tennessee Community College
Real Estate Certification and Licensure -
Hinds Community College
Certified Nursing Assistant Certification -
Healthcare Institute of Jackson
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