Ronda Nash
Hopkinsville,KY
Summary
Self-motivated individual possessing 44 years of experience in Healthcare setting. Exhibiting skills as Administrative Assistant, Human Resources, Accounting, Supply Management, Fund Management including Deposits. An in-depth knowledge of organizational processes. Proficient in handling payroll, posting job vacancies and providing administrative support. Experienced in handling Funds and Capital Expenditures. Successfully partners with other departments to achieve objectives.
Overview
44
44
years of professional experience
Work History
HR Director
Bradford Heights Nursing & Rehab Center
01.2020 - Current
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
- Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
- Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Educated employees on company policy and kept employee handbook current.
Administrative Assistant
Bradford Heights Nursing & Rehab Center
01.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Human Resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Central Supply Clerk
Bradford Heights Nursing & Rehab Center
01.1988 - Current
- Maintained accurate records of purchase orders, invoices, and delivery confirmations for audit purposes.
- Proactively identified potential stock shortages, taking necessary steps to reorder items before depletion occurred.
- Managed time-sensitive orders efficiently, prioritizing urgent requests to ensure prompt delivery of critical supplies.
- Complied with regulatory requirements, conducting routine audits on stored materials'' expiration dates and disposing of expired supplies properly.
- Collaborated with team members to develop standard operating procedures for central supply tasks, enhancing overall productivity levels within the department.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations when handling sensitive information related to medical supply use or distribution.
- Facilitated smooth departmental operations through effective communication with nursing staff and other hospital personnel regarding supply needs and availability.
- Optimized storage space utilization, routinely reorganizing supplies to maximize available room.
- Sustained strong vendor relationships through consistent communication about order status updates or issues that arose during transactions.
- Ensured timely delivery of medical supplies by coordinating with various departments and vendors effectively.
- Assisted in budget control by monitoring supply usage and adjusting orders accordingly.
- Expedited restocking processes by promptly processing incoming shipments and distributing materials as needed.
- Improved overall efficiency, maintaining a clean and organized central supply area for easy access to essential items.
- Closely monitored material readiness of high-priority units.
- Analyzed equipment needs of [Number] units to procure required inventory and supplies.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
- Handled day-to-day shipping and receiving overseeing multiple packages per day.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Conducted research to address shipping errors and packaging mistakes.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Laundry Aide
Bradford Heights Nursing & Rehab Center
09.1980 - Current
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Inspected clothing items for damage or stains, treating them appropriately before laundering.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Maintained a clean and organized work environment, ensuring optimal productivity.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Collected soiled tablecloths, napkins, and draperies after large events.
- Adhered to strict safety guidelines while handling chemicals used in the laundering process.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Supported fellow staff members with delivery and pickup of customer orders.
- Cleaned machine filters and lubricated equipment.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Assisted with unloading and loading customer laundry items.
Education
High School Diploma -
Christian County High School
Hopkinsville, KY08.1979
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Microsoft Word
Time Management
Microsoft Excel
File Organization
Microsoft Outlook
Customer and client relations
Filing
Clerical Support
Critical Thinking
Strong Problem Solver
Documentation and Recordkeeping
Microsoft Office Suite
Office Management
Professional Communication
Dedicated Team Player
Excel spreadsheets
Recordkeeping
Verbal Communication
Data organization
Deadline-oriented
Records Management
Professional and mature
Invoice Processing
Mail handling
Meticulous attention to detail
Spreadsheets
Prioritization
Multi-Line Phone Systems
Multi-line phone proficiency
Resourceful
Confidential Document Control
Internal Communications
Internet Research
Mail Management
Multi-Line Telephone Systems
Bookkeeping
Purchase orders organization
Account Reconciliation
Payroll and budgeting
Mail distribution
Expense Reporting
Accomplishments
- Awarded "Employee of the Month" several times for delivering outstanding administrative support.
- Assisted management with the training new staff members at sister facilities.
Additional Information
Employee of the month 4 times and Employee of the year once. Regional Trainer to new Front Office, Receptionist, HR, Ancillary Billing and Supply Management employees at sister facilities. Set up entire front office management including Resident Trust Funds and AR/AP for new facility acquisition. Exceptional attendance, non-smoker, willing to take drug test upon hiring.
Timeline
HR Director
Bradford Heights Nursing & Rehab Center
01.2020 - Current
Administrative Assistant
Bradford Heights Nursing & Rehab Center
01.2017 - Current
Central Supply Clerk
Bradford Heights Nursing & Rehab Center
01.1988 - Current
Laundry Aide
Bradford Heights Nursing & Rehab Center
09.1980 - Current
High School Diploma -
Christian County High School
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