Ronda S. Bean
Yelm,USA
Summary
Billing professional prepared to leverage comprehensive experience in financial operations and customer account management. Proven ability to optimize billing systems and ensure accuracy in invoicing. Recognized for collaborative approach and adaptability in dynamic environments. Skilled in problem-solving and maintaining high standards.
Overview
15
15
years of professional experience
Work History
US Billing Representative II
Providence Health & Services/R1 RCM
06.2024 - Current
- Reviewed and solved account and billing discrepancies.
- Trained new hires on company-specific billing software, policies, and procedures, promoting team cohesion and productivity.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Improved billing accuracy by thoroughly reviewing and verifying invoice data before submission.
Medical Billing Specialist/Bookkeeper
Excellence in Everyone, LLC
08.2010 - 04.2024
- Reviewed and submitted electronic and paper claims to insurance companies in timely manner.
- Resolved claim denials and discrepancies by contacting insurance companies or patients directly.
- Researched and maintained up-to-date knowledge of billing regulations and guidelines.
- Processed and posted payments received from insurance companies or patients to appropriate accounts.
- Reconciled bank account monthly.
Patient Account Representative
Conifer Health Solutions
12.2020 - 09.2021
- Reviewed 70+ medical claims for payment inquiries via phone or payor website for unpaid or underpaid claims daily.
- Clarified with patients for correct insurance information on denied or unpaid claims.
- Participated in department meetings to discuss process improvements and share best practices.
- Researched and followed up on outstanding balances due from patients in accordance with established procedures.
- Managed daily workload efficiently while prioritizing tasks according to urgency levels.
Education
Administrative Assistant -
LDS Business College
Salt Lake City, UTDiploma - undefined
South Fremont High School
St. Anthony, IDSkills
- Software Proficiency
- Organizational Skills
- Analytical Thinking
- Time Management
- Professionalism
- Teamwork and Collaboration
- Collections
- Microsoft office
Timeline
US Billing Representative II
Providence Health & Services/R1 RCM
06.2024 - Current
Patient Account Representative
Conifer Health Solutions
12.2020 - 09.2021
Medical Billing Specialist/Bookkeeper
Excellence in Everyone, LLC
08.2010 - 04.2024
Diploma - undefined
South Fremont High School
Administrative Assistant -
LDS Business College
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