Ronda Simpson

• Published first book, To Steal Maggie’s Heart, with Elk Lake Publishing.
• Authored multiple blogs on diverse topics to engage audience.
• Developed and maintained personal website to showcase writing portfolio.
• Executed freelance writing assignments for various clients, delivering quality content.

• Taught English to Chinese children, enhancing language skills and cultural awareness.
• Tested students on class concepts to assess comprehension levels.
• Integrated technology into lessons to engage students and diversify instruction methods.
• Identified online resources to supplement traditional materials and support student learning.
• Selected and implemented interactive media to improve understanding of course content.

Facilitated engaging virtual training classes using WebEx, Centra, and Live Meeting.

Developed and conducted Train-the-Trainer sessions to enhance trainer effectiveness.

Implemented employee training programs that significantly improved performance and productivity.

Mentored and certified managers and trainers, fostering professional growth.

Designed innovative curricula and lesson presentations for diverse training topics.

Wrote and edited a monthly newsletter, overseeing research and article composition.

Conducted skills training in Compliance, Culture, Customer Service, and Adult Learning Skills.

Improved client survey scores by implementing effective call strategy curricula.