Ronda Sloan
Grafton,WV
Summary
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Proficient recovery coach experienced in building successful client relationships to improve treatment success. Skilled conflict manager with a thorough approach. Desiring new professional challenges in a environment.
Compassionate Recovery Coach with practical experience in aiding individuals struggling with addiction issues. Strengths include strong listening skills, patience, and a deep understanding of recovery processes. Demonstrated ability to provide emotional support and develop personalized recovery plans, contributing to improved client recovery outcomes. Notable for fostering positive relationships between clients and their support networks, facilitating increased resilience and long-term recovery success.
Overview
11
11
years of professional experience
Work History
Manager & Trainer
Franks Hotspot
Fairmont, West Virginia
11.2019 - 06.2024
- Produced thorough, accurate and timely reports of project activities.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Hotel Management Trainee
The Turtle Kay
Virginia Beach, Virginia
04.2013 - 09.2019
- Implemented cost control measures to reduce operational expenses.
- Reserved rooms, changed reservations and added special request notes to reservations electronically in reservations system.
- Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
Education
Recovery/Life Coach - Recovery & Communications
Eastern West Virginia Community College
Moatsville, WV01-2023
GED -
Thomas Nelson Community College
Hampton, VA10-2012
Skills
- Marketing
- Stakeholder management
- Performance evaluations
- Data analysis
- Goal setting
- Project planning
- Networking strategies
- Staff management
- Skype
- Customer service
- Financial records oversight
- Team leadership
- Conflict resolution
- Policy implementation
- Verbal and written communication
- Cross-functional team management
- Business administration
- Time management
- Sales management
- Work prioritization
- Schedule preparation
- Relationship building
- Documentation and reporting
- Decision-making
- Shift scheduling
- Performance management
- Operations management
- Coaching and mentoring
- Clear communication
- Peer support
- Client education
- Coaching techniques
- Referral networking
- Counseling background
- Continuing education
- Relapse prevention
- Behavioral modification
- Family education
- Resource navigation
- Recovery planning
- Treatment goals
- Empathy development
- Treatment Planning
- Boundary setting
- Client advocacy
- Intervention planning
- Substance abuse
- Resource referrals
- Professional ethics
- Resource advocacy
Timeline
Manager & Trainer
Franks Hotspot
11.2019 - 06.2024
Hotel Management Trainee
The Turtle Kay
04.2013 - 09.2019
Recovery/Life Coach - Recovery & Communications
Eastern West Virginia Community College
GED -
Thomas Nelson Community College
Similar Profiles
Danielle BirdDanielle Bird
Cashier at Hotspot #2 LatexoCashier at Hotspot #2 Latexo
Mohammad ZAHER KARAMIMohammad ZAHER KARAMI
General Laborer at Hotspot auto partsGeneral Laborer at Hotspot auto parts
Tanner TrimmTanner Trimm
Irrigation Technology Technician at Hotspot AGIrrigation Technology Technician at Hotspot AG
Jarrett CunninghamJarrett Cunningham
Lieutenant at Grafton Fire DepartmentLieutenant at Grafton Fire Department
Brenton RiffleBrenton Riffle
State Trooper at West Virginia State PoliceState Trooper at West Virginia State Police