Ronda Whitcanack, Realtor
Austin,TX
Summary
Licensed real estate agent with over 12 years of experience in property management, focusing on single-family homes. Expertise in leasing, tenant relations, and portfolio management, resulting in reduced vacancies and enhanced property performance. Proven track record in lease compliance and delivering high-quality customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager
Texcen Realty
Kyle, Texas
04.2025 - Current
- Manage a portfolio of 47 residential single-family homes, ensuring high tenant satisfaction and consistent owner communication.
- Conduct market analyses to set competitive rental rates, reducing vacancy periods and maximizing owner returns.
- Perform annual property evaluations and detailed move-in/move-out inspections to protect owner assets and minimize disputes.
- Market properties on MLS and company platforms, generating strong tenant leads and reducing average vacancy turnaround.
- Process rental applications, conduct screenings, and communicate decisions, maintaining compliance and transparency.
- Draft and execute new leases and renewals, achieving high lease retention and minimizing tenant turnover.
- Prepare accurate, timely security deposit itemizations in compliance with Texas Property Code, reducing disputes and claims.
- Supervise vendors and maintenance teams to complete repairs and turnovers efficiently, cutting downtime between tenants.
- Enforce lease compliance and manage delinquent accounts, successfully negotiating tenant payment plans to reduce bad debt.
- File and represent eviction petitions in court on behalf of property owners, ensuring adherence to legal requirements and minimizing losses.
Property Manager
Bay Management Group formerly Stone Oak Property
Austin, TX
11.2023 - 04.2025
- Manage a portfolio of 175+ residential homes, ensuring high tenant satisfaction and consistent owner communication.
- Conduct market analyses to set competitive rental rates, reducing vacancy periods and maximizing owner returns.
- Perform annual property evaluations and detailed move-in/move-out inspections to protect owner assets and minimize disputes.
- Market properties on MLS and company platforms, generating strong tenant leads and reducing vacancy turnaround.
- Process rental applications, conduct screenings, and communicate decisions with full compliance and transparency.
- Draft and execute new leases and renewals, achieving high lease retention and minimizing tenant turnover.
- Prepare accurate, timely security deposit itemizations in compliance with Texas Property Code, reducing disputes and claims.
- Supervise vendors and maintenance teams to complete repairs and turnovers efficiently, cutting downtime between tenants.
- Enforce lease compliance and manage delinquent accounts, successfully negotiating tenant payment plans to reduce bad debt.
- File and represent eviction petitions in court on behalf of property owners, ensuring legal compliance and minimizing losses.
Resident Coordinator
HomeRiver Group formerly Boardwalk RPM
San Antonio, Texas
01.2013 - 08.2023
- Processed tenant applications, leases, move-ins, and renewals for a large single-family rental portfolio.
- Conducted market research and assisted with competitive pricing strategies to increase occupancy rates.
- Collected rent and managed delinquent accounts, including negotiating payment plans to reduce loss.
- Coordinated tenant retention efforts, conflict resolution, and customer service to maintain high satisfaction ratings.
- Represented company in eviction proceedings, prepared legal notices, and ensured compliance with landlord/tenant law.
Education
Some College (No Degree) - Business
Scott Community College
Bettendorf, IASkills
- Team Building
- Excellent Written & Verbal Communication
- Proficient with PM software to include Appfolio
- Knowledgeable with Microsoft, Excel, and Google
Workspace - Flexible and Adaptable
- Dependable and Responsible
- Friendly, Positive Attitude
- Organization and Time Management
- Problem-Solving
- Fair Housing Mandates
- Tenant and Eviction Laws
Certification
- Licensed Real Estate Agent – Texas (2014–Present)
- GRI Designation (2016)
- NARPM, RMP® (2014)
Timeline
Property Manager
Texcen Realty
04.2025 - Current
Property Manager
Bay Management Group formerly Stone Oak Property
11.2023 - 04.2025
Resident Coordinator
HomeRiver Group formerly Boardwalk RPM
01.2013 - 08.2023
Some College (No Degree) - Business
Scott Community College
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