Ronda F. Hamilton
High Point,NC
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and record keeping following HIPAA guidelines. Ready to bring more than 20 years of relevant work experience to your team.
Overview
47
47
years of professional experience
Work History
Financial Representative
Hamilton & Associates
High Point , NC
09.2014 - Current
- Provide strong customer service to clients
- Schedule appointments with prospective clients to discuss needs
- Deliver presentations for the products that are available to help clients make decisions
- Analyze client needs
- Assist with annual policy reviews for current clients and process changes to policies as needed
Marketing Director
Legal Shield
Wake Forest, NC
12.2000 - Current
- Responsible for and oversaw legal and identity theft memberships
- Recruited and trained new associates
- Scheduled appointments for potential and current clients
- Presented benefits packages to employers and employees
- Managed inbound and outbound calling, follow-ups with customers, and customer service retention.
Instructor - Medical Office Administration
Forsyth Technical Community College
Kernersville , NC
07.2012 - 09.2014
- Prepared lesson plans to achieve student-centered learning
- Implemented written and oral assignments to ensure understanding
- Prepared and delivered interactive lectures
- Developed techniques to assist students with learning medical terminology more effectively
- Prepared tests and quizzes from material presented in lectures and assignments
Medical Transcriptionist
High Point Regional
High Point, NC
10.2003 - 11.2006
- Accurately and efficiently transcribed medical reports for radiology, ultrasound, MRI and CT departments
- Checked medical charts for accuracy
- Maintained compliance with legal protocols
- Performed all duties following HIPAA guidelines
Medical Transcriptionist/Administrative Assistant
Chesapeake General Hospital
Chesapeake, VA
06.1989 - 05.2002
- Transcribed medical reports for Cardiovascular and Pulmonary Services, Cardiac Catheterization, Electrocardiogram, Electroencephalogram, Physical, Occupational and Speech Therapy, Radiology, Laboratory/Pathology and the Emergency Departments
- Carried out front office duties such as scheduling appointments and preparing records for patient delivery
- Managed assignments for volunteers and intern students
- Documented patient procedures and performed charting of reports at the nurses stations for inpatients
- Advocated for patients in regards to billing
- Conducted insurance verifications
Education
Associate - Healthcare Management
Forsyth Technical Community College
Winston-salem, NC05.2012
Associate - Medical Assisting
Kee Business College
Norfolk, VA06.1989
Skills
- Relating well to others
- Excellent customer service
- Prioritizing assignments
- Variety of technical skills
Timeline
Financial Representative
Hamilton & Associates
09.2014 - Current
Instructor - Medical Office Administration
Forsyth Technical Community College
07.2012 - 09.2014
Medical Transcriptionist
High Point Regional
10.2003 - 11.2006
Marketing Director
Legal Shield
12.2000 - Current
Medical Transcriptionist/Administrative Assistant
Chesapeake General Hospital
06.1989 - 05.2002
Associate - Healthcare Management
Forsyth Technical Community College
Associate - Medical Assisting
Kee Business College