Rondalyn Solis
Summary
Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Superior work ethic combined with resourceful and upbeat nature. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
16
16
years of professional experience
Work History
Server
Cracker Barrel Old Country Store
Marana, AZ
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Starbucks
03.2017 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Shift Supervisor
Bruegger's Bagels
Tucson, AZ
11.2017 - 06.2018
- Helped store management meet standards of service and quality in daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Completed store opening and closing procedures and balanced tills.
Shift Supervisor
SUBWAY®Restaurants
Tucson, AZ
10.2007 - 02.2017
- Conducted routine inspections to check quality and compliance with established specifications.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Completed cash and credit card transactions accurately using POS software.
Education
Associate of Science - Cosmetology Education
Empire Beauty School
Tucson, AZ01.2009
High School Diploma -
Cholla Magnet High School
Tucson, AZ05.2008
Skills
- Staff Development
- Customer-Oriented
- Inventory Management
- Effective Communication
- Attention to Detail
Timeline
Server
Cracker Barrel Old Country Store
04.2022 - Current
Shift Supervisor
Bruegger's Bagels
11.2017 - 06.2018
Barista
Starbucks
03.2017 - Current
Shift Supervisor
SUBWAY®Restaurants
10.2007 - 02.2017
Associate of Science - Cosmetology Education
Empire Beauty School
High School Diploma -
Cholla Magnet High School