RonDasha Shipman
District Heights,MD
Summary
High-performing Administrative Assistant offers extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations and liaising with internal stakeholders. Committed to maximizing company profits and meeting office objectives. Focused law enforcement professional offering a proven history in fostering public safety and awareness through consistent patrol efforts and security details for community events. Seeking a role in which integrity and commitment to safety will provide community enrichment and continuous public safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dedicated Aide & Teacher Assistant
Friendship Public Charter School, FPCS
Washington DC
09.2024 - Current
- Supported classroom management by reinforcing positive behavior and promoting a conducive learning environment.
- Collaborated with educational staff to adapt instructional materials for varied learning styles and abilities.
- Acted as a positive role model for students by demonstrating professionalism, empathy, and dedication to their educational success.
- Provided one-on-one support to students with special needs, ensuring their full participation in classroom activities.
Support Teacher
The Goddard School
Edgewater, MD
02.2023 - 09.2024
- Lesson planning
- Teaching
- One on one
- Diaper changing
Potbelly
Washington, DC
09.2022 - 12.2022
- Delivered orders
- Cash register
- Made sandwiches
- Food prep
Armed Special Police Officer
CIS Resources LLC BlackFalls
Baltimore, MD
05.2020 - 07.2022
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Prepared cameras and tested angles and camera movements to capture quality footage
- Made arrest
Administrative Assistant
CIS Resources LLC BlackFalls
Baltimore, MD
05.2020 - 07.2022
- Managed physical and digital files monitored spreadsheets and updated reports to coordinate project materials.
- Composed correspondence, reports and meeting notes.
- Responded effectively to sensitive inquiries or complaints.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Cashier
Shake Shack
Washington, DC
07.2019 - 08.2019
- Operated computerized cash register systems to process transactions.
- Promoted offers and services while interacting with customers.
- Improved customer satisfaction by providing fast, friendly, and accurate check out to customers.
- Participated in cross training for cross utilizing different skills.
Unarmed Security Officer
Executive Security Services
Waldorf, MD
07.2018 - 05.2019
- Secured premises and personnel by patrolling property.
- Recorded Daily Report Activity(DRA).
- Monitored surveillance equipment.
- Inspected buildings, equipment and access points; permitted entry.
- Obtained help by sounding alarms.
- Prevented losses and damage by reporting irregularities.
- Informed violators of policy and procedures.
Sales Associate
Rainbow
Washington, DC
01.2018 - 04.2018
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Controlled entry to fitting rooms.
Cashier
CVS Pharmacy
Washington, DC
04.2017 - 01.2018
- Provided differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
- Handled cash, checks and credit card transactions with precision adhering to company policies and procedures.
- Maintained the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
- Supported opening and closing store activities, when needed.
- Provided support to all departments, including photo, beauty, and pharmacy ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
Education
High school diploma -
Luke C. Moore High School
Washington, DC06.2017
Skills
- Microsoft Office applications (Word, Excel, PowerPoint)
- Customer service
- First Aid / CPR / AED
- Sales
- Childcare
- Cashiering
- Food Preparation
- Security
- Surveillance
- Toddler Care
- Food Service
- Cash Handling
- Teaching
- Front Desk
- Computer networking
Certification
- First Aid Certification
- AED Certification
- Baton Permit
- Armed Security License
Personal Information
Authorized To Work: US
Timeline
Dedicated Aide & Teacher Assistant
Friendship Public Charter School, FPCS
09.2024 - Current
Support Teacher
The Goddard School
02.2023 - 09.2024
Potbelly
09.2022 - 12.2022
Armed Special Police Officer
CIS Resources LLC BlackFalls
05.2020 - 07.2022
Administrative Assistant
CIS Resources LLC BlackFalls
05.2020 - 07.2022
Cashier
Shake Shack
07.2019 - 08.2019
Unarmed Security Officer
Executive Security Services
07.2018 - 05.2019
Sales Associate
Rainbow
01.2018 - 04.2018
Cashier
CVS Pharmacy
04.2017 - 01.2018
High school diploma -
Luke C. Moore High School