Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rondell Grimmett

Detroit,MI

Summary

Dynamic and dependable professional with a strong background in security and customer service, honed at AGL Security Service. Proven track record in implementing effective security protocols and enhancing visitor management. Known for strong teamwork and problem-solving skills, ensuring a safe environment while fostering positive relationships with law enforcement.

Overview

15
15
years of professional experience

Work History

Site Security Officer

TMH Security Service
04.2020 - Current
  • Implemented security protocols to ensure safety of personnel and property.
  • Monitored surveillance systems to detect and respond to potential threats.
  • Conducted regular patrols to maintain a secure environment for visitors and staff.
  • Collaborated with law enforcement agencies during incidents for effective resolution.
  • Evaluated security practices, recommending improvements based on observations and trends.
  • Effectively managed visitor access by verifying identification, checking for prohibited items, and maintaining an up-to-date database of authorized individuals.

Retail Security Officer

AGL Security
08.2015 - 04.2020
  • Implemented loss prevention strategies, reducing incidents of shoplifting and enhancing overall security measures.
  • Trained new personnel on security protocols, emergency procedures, and conflict resolution techniques.
  • Analyzed surveillance footage to identify suspicious behavior and prevent criminal activities.
  • Ensured a safe shopping environment for customers by addressing potential safety hazards promptly.
  • Acted as a liaison between retail staff and local law enforcement agencies, fostering strong working relationships that improved overall security.

Furniture Delivery Driver

Colortime Rental Company
11.2012 - 08.2015
  • Delivered furniture to customer locations, ensuring safe handling and accurate placement.
  • Coordinated with warehouse staff to optimize loading processes and enhance delivery efficiency.
  • Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
  • Assisted customers with product assembly, providing clear instructions for optimal use.
  • Resolved customer inquiries and issues promptly, improving overall satisfaction ratings.

Accounts Manager

Rent to Own Rental Company
03.2010 - 11.2012
  • Managed client accounts, ensuring timely service delivery and customer satisfaction.
  • Trained and mentored junior staff on best practices in account management & delivery.
  • Led team in implementing process improvements that enhanced operational efficiency.
  • Collaborated with cross-functional teams to optimize inventory management systems.

Education

No Degree -

Mumford H.S.
Detroit, MI

Skills

  • Physical security expertise
  • Incident investigation
  • Crowd control techniques
  • Threat detection
  • Perimeter patrols
  • Security risk assessment
  • Surveillance systems operation
  • Visitor management
  • Teamwork
  • Customer service
  • Problem-solving
  • Honest and dependable

Timeline

Site Security Officer

TMH Security Service
04.2020 - Current

Retail Security Officer

AGL Security
08.2015 - 04.2020

Furniture Delivery Driver

Colortime Rental Company
11.2012 - 08.2015

Accounts Manager

Rent to Own Rental Company
03.2010 - 11.2012

No Degree -

Mumford H.S.

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