RONDELL LEWIS
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Security Officer with over 6+ years of experience in the Casino Industry. I have an excellent reputation for resolving problems and improving customer satisfaction.
Reliable & Resourceful employee, Offering excellent communication and good judgment to meet expectations of my peers. Dedicated industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Security Supervisor
Wind Creek Casino
Homewood, Illinois
09.2024 - Current
- Supervised security staff to ensure compliance with safety protocols.
- Monitored surveillance systems to detect and respond to incidents.
- Conducted regular inspections of premises to identify security vulnerabilities.
- Coordinated emergency response plans for potential security threats.
- Trained new employees on security procedures and policies.
- Collaborated with local law enforcement on safety initiatives.
- Implemented security measures for special events and high-profile guests.
- Maintained detailed reports of security incidents for management review.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Supervised property entrances and exits and monitored employee safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
Security Officer Supervisor
Hard Rock Casino
Gary, Indiana
05.2021 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled hr buildings, grounds, and work sites surrounding the two ships.
- Patrolled and monitored premises in company vehicle or by foot.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Supervised creation and validation of anti-terrorism plans on both ships.
- The Majestic Star Casino closed in April, 2021. One license was transferred to the Hard Rock Casino Northern Indiana, where I continue my position in security.
Security Officer
Majestic Star Casino
Gary, Indiana
02.2019 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Ford Technician
Ford Assembly Plant
06.2015 - 02.2019
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Maintained accurate records of time and materials required to perform repairs and service.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Education
Associate of Arts - Computer Engineering
Indiana State University
Terre Haute, INSkills
- Crisis Management Plans
- Security Regulation Enforcement
- Detailed Activity Logs
- CPR Certified
- Security Team Coordination
- Pattern Recognition
- Microsoft Office
- Team Player
- Attentive and Observant
- Law Enforcement Collaboration
- Prevention of Unauthorized Entry
- Theft Prevention Training
- Foot and Vehicle Patrol
- Crime Prevention Methods
- Background Investigations
- Investigative Skills
- Control Crowd
- Critical Thinking
- Maintenance Requirements
- Public Safety and Security
- Asset Securing
- Investigation Support
- Safety and Security
- Effective Working Relationships
- Judgment and Decision-Making
- Coordination
- Writing
- Instructing
- Risk Analysis Training
- Microsoft SharePoint
- Crisis Intervention Training
- Superior Customer Service
- Microsoft Excel
- Firearms Expertise
- Report Writing
- Property Patrol
- Active Listening
- Surveillance system monitoring
Accomplishments
- CPR
Timeline
Security Supervisor
Wind Creek Casino
09.2024 - Current
Security Officer Supervisor
Hard Rock Casino
05.2021 - 10.2024
Security Officer
Majestic Star Casino
02.2019 - 05.2021
Ford Technician
Ford Assembly Plant
06.2015 - 02.2019
Associate of Arts - Computer Engineering
Indiana State University