Rondell Maddox
Raleigh,NC
Summary
Focused professional with vast expertise handling root cause investigations and onsite audits. A valued Safety Manager known for developing and training capable teams and finding the best solutions for issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations & Safety Manager for Aquila Logistics
FedEx:Ground
05.2023 - Current
- Manages imports and exports for FEDEX ensuring accuracy with deliveries & ensuring 100% safety. Optimizing routes through the Dynamic Routing Optimization program & Dispatching Drivers.
- Facilitated training for [Number] employees.
- Devised and monitored safety performance metrics to assess and improve safety performance.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Operations & Safety Manager for MGT Logistics
FedEx:Ground
08.2020 - 05.2023
- Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
- Developed and implemented safety policies and procedures to promote workplace safety.
Driver
Grubhub
10.2018 - 01.2019
- Drove parcels and goods to customers on designated routes
- Reviewed deliveries with recipients to ensure they're accurate.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Independent Driver
Uber
07.2014 - 10.2018
- Outgoing and customer-oriented Uber Driver with a proven track record of success in transporting passengers to and from their desired destinations, calculating the right fare, and performing various clerical tasks.
- Cleaned vehicle regularly to maintain professional appearance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Overnight Store Manager
Party City
09.2015 - 08.2018
- Responsible for every aspect of the Night-by-Night supervision of retail outlets, including sales, staff, stock and resources management.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Patient Driver
Maggies Paratransit Corp.
02.2014 - 07.2014
- Delivered 95% of packages on time in 6 months; improved customer satisfaction ratings by 15%.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
Route Sales Rep
Poland Spring
04.2013 - 02.2014
- CDL Lincense CLASS B
- Increased sales by 10% in 3 months, by expanding customer base and introducing new products.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Maintained positive relationships with customers to promote continued business opportunities.
Driver/Courier
St. Johns Riverside Hospital
08.2003 - 04.2013
- Responsible for transporting patients to various departments throughout the hospital.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Education
Associate of Business Administration - Business Administration And Management
Bronx Community College
05.2023
Diploma -
Saunders Trades & Technical High School
06.2002
Skills
- Excellent Communication & People skills
- Leadership experience
- Works well with others
- Collaboration talent
- Problem-solving abilities
- Self Motivated
- Computer proficiency
- Podcast Personality
- Script Writing
- Screen Writing & Editing
- Social Media & Urban Personality
- Leadership Skills
- Compliance Management
- Performance Management
- Meeting Oversight and Participation
- Environmental Protection Processes
Certification
CDL Class B, Poland Springs, Nestle Waters, 02/2013, Present
Volunteering And Leadership
- Antoine Allen Films, Script writer & Actor, New York, NY, 02/2023, Present
- Fathers Forever, Volunteer, Raleigh, NC, 02/2022, 05/2023
Projects
The A&R Vent Podcast, Urban Media, 03/2021, Present Spates Magazine, Spate Magazine Pop Culture and Hip-Hop News Media Outlet, 01/2006, 06/2016 Urban Journalist
Timeline
Operations & Safety Manager for Aquila Logistics
FedEx:Ground
05.2023 - Current
Operations & Safety Manager for MGT Logistics
FedEx:Ground
08.2020 - 05.2023
Driver
Grubhub
10.2018 - 01.2019
Overnight Store Manager
Party City
09.2015 - 08.2018
Independent Driver
Uber
07.2014 - 10.2018
Patient Driver
Maggies Paratransit Corp.
02.2014 - 07.2014
Route Sales Rep
Poland Spring
04.2013 - 02.2014
Driver/Courier
St. Johns Riverside Hospital
08.2003 - 04.2013
Associate of Business Administration - Business Administration And Management
Bronx Community College
Diploma -
Saunders Trades & Technical High School
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