Ronea Washington
Hesperia
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Interim Case Manager
Rancho Mesa Care Center
04.2023 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Helped patients with referrals to outside appointments
- Worked with case managers from insurance companies to get authorizations for appointments, transportation and other patient needs.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Helped patients get connected to outside resources in the community
- Helped facilitate referrals to appropriate care such as behavioral health or substance abuse programs.
Hospice Nurse
Belmont Hospice
04.2022 - 03.2023
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Participated in Interdisciplinary care team meetings
- Helped develop and modify individualized care plans
- Screened patients for appropriate care needs and reported findings to RN
- Utilized appropriate screening tools to conduct assessments
- Educated family members and caregivers on patient care instructions.
- Advocated for patients at all times
- Served as liaison between patients, doctors and members of the interdisciplinary team
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
LVN Charge Nurse
Rancho Mesa Care Center
05.2019 - 04.2022
- Documented medications administered, treatments, and patient procedures performed in appropriate records according to privacy requirements.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Cared for patients' wounds and changed dressings.
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Supervised and managed daily scheduling, tasking, and administration.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Developed and implemented specific nursing care plans to cater to individual patient needs.
- Delivered emotional support to patients and families during challenging times.
- Monitored patient health conditions to report changes to assigned physician.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided patient education on health care issues and prescribed medications.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Coordinated patient transfers to other facilities.
- Developed and implemented individualized patient care plans.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Evaluated patient histories, complaints, and current symptoms.
- Responded to patient requests with appropriate clinical and personal assistance.
Education
Licensed Vocational Nurse
American Career College
Ontario, CA05.2017
Skills
- Eligibility Assessments
- Staff Management
- Progress Evaluation
- Direct Patient Care
- Emotional Awareness
- Staff Training
- Patient Assessments
- EMR Systems
- Case Planning and Management
- Patient Intervention
- Treatment Planning
- Telephone Etiquette
- Home Visits and Inspections
- Reading Comprehension
- Determine Medical Necessity
- Patient Management
- Interdisciplinary Collaboration
- Verbal and Written Communication
- Intervention Plans
- Multitasking and Organization
- Agency Liaison
- Medical Records Management
- Quality Assurance Controls
- Shared Governance
- Taking Vital Signs
- Case Management
- Duty Delegation
- Charting and Documenting
- Supporting Daily Living Needs
- Patient Care Standards
- Diagnostic Test Ordering
- Care and Discharge Planning
- Team Development and Management
- Strong Clinical Judgment
- Patient Health Information Access
- Interdisciplinary Care
- Care Continuum Coordination
- Compassionate and Patient
- Personal Integrity
- Administrative Support
- Coaching and Mentoring
- Patient Admitting
- Clinical Instruction
- Training and Development
- Staff Scheduling
- Documenting Observations
- Patient Care Management
- Nurse and CNA Supervision
- Patient Care
- Calm and Composed
- Discharge Planning
- Procedure Explanation
- Health Education
- Microsoft Office
- Medication Administration
- Nursing Assignments
- Management Team Support
- Clear Patient Communication
- Community Program Referrals
- Update Electronic Charts
- Nursing Intervention Evaluations
Certification
- IV and Blood Withdrawal Training
Timeline
Interim Case Manager
Rancho Mesa Care Center
04.2023 - Current
Hospice Nurse
Belmont Hospice
04.2022 - 03.2023
LVN Charge Nurse
Rancho Mesa Care Center
05.2019 - 04.2022
Licensed Vocational Nurse
American Career College
- IV and Blood Withdrawal Training
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