Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roneeka Scott

Reserve,LA

Summary

I am a hardworking, dedicated, reliable, adaptable worker with 7 years of experience in customer service and logistics. As you will see from the enclosed resume, I have more than 4 years of experience in the fields of customer service and 8 years in logistics. Dynamic leader with a proven track record at CARMAX, enhancing team performance and customer satisfaction through expert coaching and exceptional attention to detail. Skilled in conflict resolution and staff training, I significantly raised quality standards and efficiency. Mastered inventory management, showcasing a blend of hard and soft skills vital for operational excellence.

Overview

10
10
years of professional experience

Work History

Supply Team Lead

CARMAX
Kenner, LA
04.2019 - Current
  • Assist in training new team members
  • Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Serve as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coaches team members in techniques and processes necessary to complete job tasks.
  • Locate and receive shipment of parts into inventory.
  • Provide customers (both internal and external) with the correct part(s) for their vehicle.
  • Maintain the parts inventory for neatness, accuracy, and correct stocking levels.
  • Return incorrect and/or defective parts to parts vendor or manufacturer.
  • Collect payments for returned parts and process in Automation system.
  • Meets all requirements of OSHA/EPA guidelines.
  • Provide outstanding customer service at all times.
  • Participates in the rotation of the “Manager on Duty”

Automated Logistical Specialist

Army Reserve
Belle Chasse, LA
10.2015 - Current
  • Establish and maintain stock records and other documents such as inventory, Team Builder material control, accounting and supply reports
  • Review and verify quantities received against bills of contracts, purchase professional requests and shipping documents
  • Unload, unpack, count, segregate, palletize and store incoming supplies and Detail Oriented equipment
  • Construct bins, shelving and other storage aids and simplify and standardize
  • Raise the quality and accuracy of performance, cost and parts data through improved maintenance management
  • Optimized storage space utilization with strategic organization of materials and products.

Cashier / Certified Trainer Raising Canes

Raising Canes
Laplace, LA
09.2014 - 05.2019
  • Crossed trained to work kitchen, drive thru, and front counter.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Trained new staff members on proper cooking and cashier techniques, equipment usage, and kitchen safety procedures.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Ensures guest service in all areas meets applicable standards for quality, value and cleanliness.
  • Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
  • Reduced food waste through effective portion control and efficient meal planning.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.

Education

Bachelor's Degree - Human Resource Management

Post University
Waterbury, CT
03-2026

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Teamwork and collaboration
  • Team supervision
  • Staff training

Timeline

Supply Team Lead

CARMAX
04.2019 - Current

Automated Logistical Specialist

Army Reserve
10.2015 - Current

Cashier / Certified Trainer Raising Canes

Raising Canes
09.2014 - 05.2019

Bachelor's Degree - Human Resource Management

Post University
Roneeka Scott