Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roneisha Jordan

Joliet,USA

Summary

As an open minded individual who challenges the status quo, I am seeking a position where I can seize opportunities to learn by participating in activities to increase understanding of my role within your company. I have the ability to speak effectively and collaborate cross-functionally with internal and external customers to provide world class service with every interaction. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Proactive and goal-oriented professional with extensive knowledge with excellent timing management and problem solving skills. Known for reliability and adaptability, with swift capacity to learn to apply new skills.


Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Professional Office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

12
12
years of professional experience

Work History

Transporter

Uber
10.2017 - 12.2024
  • Warmly greeted patients and visitors and made each feel welcome.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Sales Coordinator

Ferguson
05.2020 - 10.2024
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Sports Coordinator

Sports Experts
09.2012 - 03.2021
  • Coordinated sports events successfully, ensuring timely scheduling, venue preparation, and equipment availability.
  • Cultivated a strong community presence for the sports program by actively engaging with local schools, clubs, and organizations.
  • Boosted team morale and cohesion through the organization of team-building activities and events.
  • Ensured compliance with league regulations and safety protocols by diligently reviewing rules and guidelines.
  • Former Basketball Player
  • Tried out for the WNBA Chicago Sky 2011-12
  • Assisted Scouting Coach
  • Study Sports Journalism

Managers

One Stop MUsic Stop
07.2016 - 11.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Regularly evaluated onboarding process and develops strategies to streamline and improve efficiency
  • Evaluated new hire training outcomes then collaborates with training and development improved training programs, job aids, and standard operating procedures

Education

Associate Of Business Administration - Business

Joliet Junior College
Joliet, IL
05.2010

Bachelor Of Business - Business Administration

Dabney University
Indianapolis, IN
08.2014

Skills

  • Communication Skills
  • 15 years of customer service
  • Answering Phone/Email
  • Retail Sales
  • Human Resources
  • Payroll, Timekeeping
  • Benefits Administration
  • Employee Relations
  • Information Management
  • Strong Research Skills
  • Conflict Management
  • Competitiveness
  • Self Motivator and Team Leader
  • Ability to Multitask
  • Project Management
  • Extreme Organized
  • Filing
  • Detail Orientated
  • Developing Presentation & Reports
  • Microsoft Office, Excel, PowerPoint, Outlook
  • Document Management
  • Maintaining Filing systems
  • Maintaining records effectively
  • Managing Database
  • Receptionist Duties
  • Following Safety Protocols and Procedures
  • Implementing administration procedures
  • Accounts Management
  • Confidentiality adherence
  • Client assessment
  • Case analysis
  • Problem solving
  • Attention to detail
  • Decision-making
  • Client needs assessments

Timeline

Sales Coordinator

Ferguson
05.2020 - 10.2024

Transporter

Uber
10.2017 - 12.2024

Managers

One Stop MUsic Stop
07.2016 - 11.2018

Sports Coordinator

Sports Experts
09.2012 - 03.2021

Associate Of Business Administration - Business

Joliet Junior College

Bachelor Of Business - Business Administration

Dabney University
Roneisha Jordan