Ronel Androulidaki
Upland,CA
Summary
Results-drive entrepreneur with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Energetic, friendly and positive personality adding to a productive culture whilst supporting team.
Overview
32
32
years of professional experience
Work History
Concierge
Terraces At Via Verdi
San Dimas , CA
2022.04 - Current
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests.
Live-In Caregiver
Self-employeed
London , United Kingdom
2016.04 - 2021.11
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided compassionate and patient-focused care to cultivate well-being.
Real Estate Agent
Huizemark
Johannesburg , South Africa
2014.04 - 2016.02
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Advertised client properties through websites, social media and real estate guides.
- Presented purchase offers to sellers for consideration.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Assisted clients in financial planning for purchase.
- Mentored, trained and assisted newly recruited estate agents/c0-workers.
- Planned and organized promotional public events to promote public awareness and trust in our company.
Restaurant General Manager/owner
Giovanni Pane Vino
Norwood , South Africa
2011.02 - 2013.09
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Orchestrated positive customer experiences by overseeing every area of all operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Limited portion sizes and used garnishes to control food costs.
- Carefully interviewed, selected, trained and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Entrepreneur/Business Owner/Operator
Bree Procude/ Animal Feed And Supplies Store
Johannesburg , South Africa
1989.04 - 2010.11
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Input income and expense details into database to track business finances and address variances.
- Created and monitored promotional approaches to increase sales and profit levels.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
Bachelor of Arts - Language And Politics
University of Johannesburg (RAU)
Johannesburg South Africa12.1978
Skills
- Leadership and People Development
- Strategic Planning
- Business-to-Business Sales
- Customer Needs Assessments
- Capital Expenditure Planning and control
- Business Administration
- Management Team Leadership
- Quality Control
- Thrive Under Pressure
- Solution Innovation
- Effective Communicator
Timeline
Concierge
Terraces At Via Verdi
2022.04 - Current
Live-In Caregiver
Self-employeed
2016.04 - 2021.11
Real Estate Agent
Huizemark
2014.04 - 2016.02
Restaurant General Manager/owner
Giovanni Pane Vino
2011.02 - 2013.09
Entrepreneur/Business Owner/Operator
Bree Procude/ Animal Feed And Supplies Store
1989.04 - 2010.11
Bachelor of Arts - Language And Politics
University of Johannesburg (RAU)
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