Ronel Duvivier
Valley Stream,NY
Summary
Seeking an entry-level position where I can apply my strong work ethic, enthusiasm, and willingness to learn to contribute effectively to the team.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Valet Parking Attendant/Patient Transport Aide
Towne Park
01.2022 - Current
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
Contractor Specialist
Pro Park Mobility
12.2019 - 09.2022
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
- Answered general questions about parking fees, facilities, and directions.
- Inspected vehicles prior to parking and during retrieval to detect damage.
Lead Valet Attendant
Icon Parking Systems
12.2016 - 12.2018
- Supported coworkers during busy periods by offering assistance and helping to manage workload.
- Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.
- Conducted routine maintenance checks on vehicles as needed to prevent potential damage or mishaps.
- Maintained a safe and secure environment for guests'' vehicles by conducting regular security checks in the parking area.
- Addressed customer concerns promptly and professionally, resolving issues to ensure guest satisfaction.
- Contributed to the overall success of the establishment by maintaining a positive attitude, consistently going above and beyond in providing exceptional service to guests.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Issued and collected claim tickets and processed valet parking fees.
Supervisor of Operations
DesignTech Systems
01.2015 - 12.2016
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate business insights.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Courtesy Shuttle Driver
GCA Service Group
10.2014 - 11.2015
- Received consistent positive feedback from passengers on excellent driving skills and customer service abilities.
- Conducted daily vehicle inspections to maintain optimal performance, identifying issues early for prompt resolution.
- Streamlined pick-up and drop-off processes by effectively communicating with dispatchers and other team members.
- Completed data entry tasks with accuracy and efficiency.
Administrative/Order Entry Clerk
CDS Hospital Port Au
05.2000 - 05.2010
- Completed accurate order entry and data verification.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues related to orders.
Education
High School Diploma -
Roger Anglade High School
01.1983
Skills
Quick Decision Making
Ability to Follow Directions
Team player mentality
Adaptable to change
Customer Service-Oriented
Problem-Solving
Time Management
Dependable and Responsible
Multitasking
Computer Skills
Organizational Skills
Critical Thinking
Certification
- HSPA-Healthcare Sterile Processing Association
December 9th,2023
Languages
English
Full Professional
French
Full Professional
Haitian Creole
Full Professional
Timeline
Valet Parking Attendant/Patient Transport Aide
Towne Park
01.2022 - Current
Contractor Specialist
Pro Park Mobility
12.2019 - 09.2022
Lead Valet Attendant
Icon Parking Systems
12.2016 - 12.2018
Supervisor of Operations
DesignTech Systems
01.2015 - 12.2016
Courtesy Shuttle Driver
GCA Service Group
10.2014 - 11.2015
Administrative/Order Entry Clerk
CDS Hospital Port Au
05.2000 - 05.2010
High School Diploma -
Roger Anglade High School