Ronell Jefferson
Clinton Township,MI
Summary
Qualified individual with years of experience in many customer service roles.
Skilled Inventory Associate proficient in maintaining optimal material levels. Adept at keeping stock organized and ready for use. Proactive in analyzing changing conditions to stay on top of dynamic demands. Organized Data Entry Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
Luxit Group
Macomb, MI
12.2022 - 04.2024
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Organized files according to established procedures for easy retrieval later on.
- Reviewed existing information for accuracy and made necessary corrections.
- Maintained confidentiality of sensitive information entered into the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Compiled reports based on gathered information.
- Identified discrepancies between source documents and entered data.
- Assisted colleagues with resolving any issues related to data entry operations.
- Followed up on pending tasks until completion.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Identified and corrected data entry errors to prevent duplication across systems.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Exceeded quality goals to support team productivity.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
- Performed cycle counting to maintain accurate inventory levels for all products.
- Conducted daily physical counts of items in warehouse storage areas.
- Maintained a clean and safe work environment by adhering to safety protocols and standards.
- Entered information into system to update status reports.
Thru Hole Kitting/Inventory Associate
Lippert Components
Sterling Heights, MI
11.2019 - 12.2022
- Tracked inventory usage, documented discrepancies and maintained overall count.
- Prepared inventory for shipment by attaching tags and labels.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained inventory and supply levels to manage production workflows.
- Participated in physical inventory counts to keep information accurate and current.
- Utilized advanced packaging solutions to prevent damage to client property.
- Complied with policies and proper procedures to meet occupational safety and health standards.
- Ran routine audits to analyze and highlight critical issues and opportunities to improve stock accuracy.
- Inspected incoming materials for damage.
- Coordinated packaging, shipment and return of materials due to defect or damage.
- Verified inventory and production goals, identifying discrepancies and communicating delays as necessary.
Logistics Team Member
Target
Sterling Heights, MI
09.2018 - 02.2019
- Unloading, moving and stocking freight
- Unload, break-out and stock cartons with efficiency and accuracy
- Follow all safety guidelines, operating procedures
- Engaging the guest and prioritizing the guest's needs over task
Lead Sales Associate
Dollar General
Clinton, MI
01.2018 - 09.2018
- Unload trucks according to the prescribed process for the store
- Stock merchandise; rotate and face merchandise on shelves and build merchandise displays
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise
- Provide superior customer service leadership
- Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures
- Complete all required paperwork and documentation according to guidelines and deadlines as assigned
- Walmart, — Customer Availability Process
- Team
Customer Service Associate
Walmart
Chesterfield, MI
02.2015 - 03.2017
- Inventory Management
- Backroom pickup
- Stock picks & fix issues
- Scan outs & stock
- Review shelf availability report -Ensure store is stocked and ready for business every day
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Executed on-time and under-budget project management to resolve complex issues.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Explained benefits, features and recommendations to maximize client retention.
- Reviewed account and service histories to identify trends and resolve issues.
Cashier
Dollar General
Clinton, MI
05.2014 - 01.2015
- Greeting guests
- Directing guests to products
- Running cash register
- Processing payments
Education
HS Diploma -
Clintondale Highschool
Some College (No Degree) - Business Management
Macomb Community College
Warren, MISkills
- Pallet Jack-Manual/Electric
- Customer Service
- POS System
- Powder Cote, Mount Clemens, MI — Assembly Line Worker
- June 2013 to December 2013
- Applebee’s, Madison Heights,MI — Food Prep,Cook and
- Dishwasher
- January 2013 to March 2013
- Adhere to strict health and safety guidelines at all times
- Taking inventory and unload shipments
- Assist cooks in preparing meals
- Wash dishes and clean work stations
- Salvation Army, Mount Clemens,MI — Bell Ringer
- December 2010 to December 2012 (Seasonal during the holidays)
- Family Dollar, Clinton Twp,MI — Cashier
- July 2011 to March 2012
- Provides customer engagement in positive and approachable
- Manner
- Helps in the unloading of merchandise from delivery trucks,
- Organizes merchandise, and transports merchandise from
- Stockroom to sales floor
- Accurately handles customer funds and processes transactions
- Using the POS system
- Remains constantly aware of customer activity to ensure a safe
- And secure shopping environment
- Stocking understanding
- Audit counts
- Stockroom procedures
- RF scanning devices
- Adaptive team player
- Boxing and labeling
- Workload priorities
- Safety methods
- Loading and unloading
- Heavy lifting
- Store planning and display design
- Data Entry
- Data entry and tracking
- Cycle counting
References
Tahlor Upshaw
The law center for social security
586 242-8034
Theresa McGarity
Mount Clemens City Commissioner
586 222-2380
Richard Flack
Deacon at North Broadway Church of Christ/ Executive chef
586 306-1522
Timeline
Data Entry Clerk
Luxit Group
12.2022 - 04.2024
Thru Hole Kitting/Inventory Associate
Lippert Components
11.2019 - 12.2022
Logistics Team Member
Target
09.2018 - 02.2019
Lead Sales Associate
Dollar General
01.2018 - 09.2018
Customer Service Associate
Walmart
02.2015 - 03.2017
Cashier
Dollar General
05.2014 - 01.2015
HS Diploma -
Clintondale Highschool
Some College (No Degree) - Business Management
Macomb Community College
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