Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ronell London

Brooklyn,NY

Summary

Dynamic professional with extensive experience in hospitality and security, notably at Motto by Hilton. Proven ability in customer service and luggage handling, ensuring guest satisfaction and operational efficiency. Strong team player and problem-solving skills, adept at managing high-pressure situations while maintaining a positive environment. Proficient in Cash handling.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bellman

Motto by Hilton
New York, NY
07.2024 - 12.2024
  • Maintained a strong, positive working relationship with hotel staff and front desk
  • Engaged with guests to ensure their needs are being met
  • Worked efficiently and fast during peak hours

Security Guard

Metro One Loss Prevention
Long Island City, NY
01.2022 - 04.2024
  • Secure and control various job sites from car and door posts for luxury retail stores
  • Hourly reports to dispatch
  • Monitor CCTV

Ground Operations Agent

Jet Blue Airlines
Queens, NY
01.2019 - 10.2021
  • Ensured the passengers’ bags are handled with care and make it on the correct plane
  • Securing bin webbing, inspection reports, marshaling in, and pushing back aircrafts

Bellman

Arlo
New York, NY
08.2018 - 01.2019
  • Appropriately manage guest luggage from taxi to guest room
  • Book the guest transportation from the hotel to airport
  • Greet all guests and offer assistance upon arrival

Education

Construction

Solar One, LIC, NY
01.2022

Skills

  • Microsoft Office proficient
  • Retail knowledge
  • Advanced register knowledge
  • Cash handling skills
  • Luggage handling skills
  • Customer service
  • Teamwork
  • Problem solving
  • Heavy lifting

Certification

  • OSHA-40 Hour
  • Flagger Certification
  • Concrete and Masonry Certification
  • Fire Protection and Prevention Certification
  • 32 Hour Scaffolding
  • Green Construction
  • Drivers license
  • 32 Hour Fall Prevention
  • NYS Licensed Security Guard.

Timeline

Bellman

Motto by Hilton
07.2024 - 12.2024

Security Guard

Metro One Loss Prevention
01.2022 - 04.2024

Ground Operations Agent

Jet Blue Airlines
01.2019 - 10.2021

Bellman

Arlo
08.2018 - 01.2019

Construction

Solar One, LIC, NY

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