Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronelle Joseph

Atlanta,GA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Food Preparation Worker

Flanigan's Seafood Bar And Grill
11.2022 - 12.2023
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Conducted regular equipment maintenance checks, keeping kitchen tools in optimal working condition.
  • Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.

Cocktail Server/Bartender

MGM Resorts
07.2018 - 11.2022
  • Maintained clean and organized bar area.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Elevated guest experience with personalized cocktail recommendations based on their preferences.

Server

Red Robin
07.2016 - 06.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

Associate Of Applied Arts -

Broward College
Fort Lauderdale, FL
06.2018

Skills

  • Food Sales and Promotion
  • Menu Memorization
  • Bill Computation
  • To-Go Order Preparation
  • Order Accuracy
  • Stocking and Replenishing
  • Cash Handling
  • Beverage Preparation
  • Preparing Garnishes

Timeline

Food Preparation Worker

Flanigan's Seafood Bar And Grill
11.2022 - 12.2023

Cocktail Server/Bartender

MGM Resorts
07.2018 - 11.2022

Server

Red Robin
07.2016 - 06.2018

Associate Of Applied Arts -

Broward College

Similar Profiles

CREATE PROFILE
Ronelle Joseph