Ronelle Mook
Melbourne,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Sr. Paralegal /Office Administration Manager
Vernis & Bowling Of Melbourne, P.A.
06.2020 - Current
- Oversaw 7 paralegal/legal assistant staff focusing in insurance defense litigation that consists of bodily injury, PIP, and property cases.
- Managed and motivated employees to be productive and engaged in work.
- Prepared job postings and job descriptions for open positions.
- Recruited, interviewed and hired employees and created a smooth onboarding processes to help new hires adjust to company policies, procedures and processes, answering questions and addressing various concerns.
- Monitored new hire performance, compliance and progress with requirements to consistently meet deadlines.
- Cross-training existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Conducted performance reviews and conveyed constructive feedback to the managing attorney.
- Coordinated firm cases in easy-to-review format by using Microsoft Excel spreadsheets.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Produced legal documents such as motions, pleadings and appeals.
- Collaborated with attorneys to develop case strategies. (Approximately 120-140 cases)
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Contacted witnesses to testify under oath at court hearings.
- Reviewed and interpret relevant information from medical and financial records to create up-to-date chronology and billing summary.
Domestic Violence Paralegal
Brevard County Legal Aid, Inc.
03.2018 - 02.2019
- Conducted detailed client intakes and entered information into company database.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and analyzed legal documents for accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Conferred with clients and other involved parties to gather and track case information.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents such as motions, and pleadings.
Admissions Counselor
Keiser University
10.2015 - 05.2020
- Admissions Counselor (October 2015-April 2016); (April 2017-April 2018); (February 2019-May 2020).
- Reviewed admissions applications and evaluated student credentials.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and/or parents.
- Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
- Increased interdepartmental relationships within university to improve student success.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Assisted high school seniors to complete college applications and meet requirements necessary for graduation.
- Organized college tours for graduating students and coordinated group visits from high schools.
- Advised students on educational, career and social opportunities.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Helped students develop organizational, time management and study skills.
Paralegal
Wicker Smith O'Hara McCoy Ford, P.A.
04.2016 - 04.2017
- Provided insurance defense litigation support.
- Managed scheduling of experts and trial deadlines.
- Prepared medical chronologies and medical expense recaps.
- Helped attorneys prepare for hearings, depositions, mediations and trials.
- Performed research, and conducted factual and social media investigations on Plaintiff.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Reviewed and analyzed incoming pleadings, motions, and discovery requests and responses.
- Prepared draft pleadings, motions, deposition notices, discovery requests.
Paralegal/Administrative Coordinator
Brown County Corporation Counsel
07.2008 - 05.2015
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Communicated with case managers, police personnel, hospital coordinators, opposing counsel and court personnel to keep all parties informed on case updates.
- Liaised with case managers to complete common tasks on schedule.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Summarized legal documents and other material to provide attorney with relevant material for cases.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Communicated pertinent information to family, court personnel, case managers, police personnel via phone, email, and mail.
- Collaborated with attorneys to develop strategies for each case. (Approximately 1300 cases)
- Prepared various documents for attorneys for public meetings, commission meetings, and legal resolutions.
- Created and compiled annual budgets and monthly department expenses.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed and implemented administrative policies and procedures between internal departments and outside agencies by building positive relationships, and strengthened communication skills.
Paralegal
Roels, Keidatz, Fronsee & Danen, LLC
07.2007 - 12.2013
- Full-Time Paralegal (July 2007 - July 2008); Part-Time Paralegal (July 2008-December 2013)
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread Social Security Administration legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Helped attorneys prepare for Administrative Law Hearings.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Produced legal documents such as motions, pleadings and appeals.
- Reviewed medical records and prepared medical chronologies.
- Communicated pertinent information to clients via phone, email, and mail.
Education
Master of Science - Human Resources Management
Capella University
Minneapolis, MN09.2023
Bachelor of Science - Legal Studies
Kaplan University
Davenport, IA11.2007
Skills
- Schedule Coordination
- Employee Development
- Attention to Detail
- Adaptability and Flexibility
- Time Management Abilities
- Notary Public Certification
- Court Filing Procedures
- Problem Solving Abilities
- Case Management Efficiency
- Conflict Resolution
- Proficient in MS Office
- Trial Preparation Assistance
- Relationship Building
- Deadline Monitoring
- Legal and Court Processes
- Subpoena Management
Timeline
Sr. Paralegal /Office Administration Manager
Vernis & Bowling Of Melbourne, P.A.
06.2020 - Current
Domestic Violence Paralegal
Brevard County Legal Aid, Inc.
03.2018 - 02.2019
Paralegal
Wicker Smith O'Hara McCoy Ford, P.A.
04.2016 - 04.2017
Admissions Counselor
Keiser University
10.2015 - 05.2020
Paralegal/Administrative Coordinator
Brown County Corporation Counsel
07.2008 - 05.2015
Paralegal
Roels, Keidatz, Fronsee & Danen, LLC
07.2007 - 12.2013
Master of Science - Human Resources Management
Capella University
Bachelor of Science - Legal Studies
Kaplan University
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