Rone'sha Watson

Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Tactful unit manager enthusiastically seeking a professional position. Successful at establishing excellent relations with patients and staff members. Adept at monitoring all conditions of patients and informing healthcare professionals accordingly. Improved and updated knowledge of various infection control protocols and procedures. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Certified Phlebotomy Tech
• Certified infection preventionist
• Certified to fit test

• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.