Ronette Phileus
Lake Worth,FL
Summary
Dedicated nursing student, seeking an opportunity to learn and strengthen clinical skills. Passionate team player with the follow through positive attitude and willingness to learn that will allow me to achieve company targets.
Overview
5
5
years of professional experience
Work History
Nurse Extern- Neonatal ICU
Wellington Regional Medical Center
12.2023 - Current
- Performed assessment's and labs for neonates with supervision of RN.
- Assisted with feeds and baths.
- Stocked the unit.
- Cleaning and setting up neonatal warmers and incubators.
- Demonstrated adaptability by working seamlessly across various clinical units based on staffing needs or volume fluctuations within the hospital setting.
Unit Secretary, Labor and Delivery
Wellington Regional Medical Center
01.2023 - 12.2023
- Increased efficiency of unit operations by maintaining adequate supplies of forms, charts, and other necessary materials.
- Streamlined the unit''s daily workflow by accurately maintaining the patient census and bed availability.
- Answering incoming telephone lines from physician offices and patients.
- Answering patient call lights.
- Performing receptionist and secretarial duties.
Central Scheduler
Wellignton Regional Medical Center
06.2021 - 01.2023
- Used electronic systems to enter provider orders and retrieve test results.
- Processed forms required for insurance approvals and scheduled procedures.
- Improved patient satisfaction by promptly addressing inquiries and resolving scheduling issues.
- Full registration of patient accounts.
- Obtaining authorizations from insurance companies.
Scheduling Specialist
Akumin
09.2020 - 06.2021
- Scheduling patient appointments.
- Handling customer complaints.
- Mailing and faxing reports.
- Answering incoming phone lines.
Call Center Representative
Kforce
04.2020 - 09.2020
- Managed high call volumes.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Registered claimants into DEO system and obtaining authorizations.
Food Service Worker
JFK Medical Center North
05.2019 - 09.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Associate of Science - Registered Nurse
Academy of Nursing
West Palm Beach03.2025
Associate of Arts -
Palm Beach State College
Lake Worth, FL12.2021
High School Diploma -
Inlet Grove Community High School
Riviera Beach, FL05.2018
Skills
- Vital signs monitoring
- Clinical judgment
- Compassionate Care
- Feeding Assistance
- Attention to Detail
- Time Management
- Data Entry
- Bilingual (Haitian Creole)
Timeline
Nurse Extern- Neonatal ICU
Wellington Regional Medical Center
12.2023 - Current
Unit Secretary, Labor and Delivery
Wellington Regional Medical Center
01.2023 - 12.2023
Central Scheduler
Wellignton Regional Medical Center
06.2021 - 01.2023
Scheduling Specialist
Akumin
09.2020 - 06.2021
Call Center Representative
Kforce
04.2020 - 09.2020
Food Service Worker
JFK Medical Center North
05.2019 - 09.2020
Associate of Science - Registered Nurse
Academy of Nursing
Associate of Arts -
Palm Beach State College
High School Diploma -
Inlet Grove Community High School
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