Hi, I’m
Rongelynn Roberts
Charlotte,NC
Summary
Healthcare professional with 18 years of clinical and academic experience, specializing in team supervision, staff development, and operational leadership. Proven track record in optimizing workflows, ensuring compliance, and driving improvements in patient care delivery.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
20
years of professional experience
1
Certification
Work History
Atrium Health
Certified Medical Assistant
03.2007 - Current
Job overview
- - Trained and supervised staff, ensuring consistent adherence to protocols and high-quality patient care.
- - Streamlined clinic workflow, contributing to a reduction in patient wait times.
- - Served as a point of contact for compliance and safety audits, maintaining 100% compliance.
- - Assisted physicians with examinations and treatments; administered medications and vaccinations.
- - Managed EMR/EHR data entry, scheduling, and insurance verifications.
- - Educated patients on care plans, medication adherence, and wellness.
- - Maintained inventory and ensured regulatory adherence.
Central Piedmont Community College
Faculty Instructor – Medical Assisting Program
06.2005 - 05.2018
Job overview
- - Developed and delivered curriculum for medical assisting students.
- - Taught clinical and administrative healthcare skills.
- - Mentored students and assessed academic progress.
- - Integrated web-based tools to enhance instruction.
- - Supervised hands-on training and provided academic guidance.
Education
Cabarrus College of Health ScienceConcord, NC
Bachelor of Science from Leadership and Development
05.2025
Central Piedmont Community CollegeCharlotte, NC
Associate of Science from Medical Assisting
05.2007
ECPI UniversityCharlotte, NC
Diploma from Medical Administration
05.1995
Skills
- Team Leadership
- Staff Training
- Workflow Optimization
- Policy Implementation
- Regulatory Compliance
- Conflict Resolution
- EMR/EHR
- Patient Advocacy
- Billing & Coding
- Medical terminology
- HIPAA compliance
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Vital sign monitoring
- Sterilization techniques
- Wound care
- Inventory and supply management
- Inventory management
- Conflict resolution
- Time management
- Verbal and written communication
Certification
- - Certified Medical Assistant (AAMA)
- - American Heart Association BLS Instructor (2023)
- - American Red Cross First Aid/CPR/AED Instructor (2023)
- - Phlebotomy Certified
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Medical Assistant
Atrium Health
03.2007 - Current
Faculty Instructor – Medical Assisting Program
Central Piedmont Community College
06.2005 - 05.2018
Central Piedmont Community College
Associate of Science from Medical Assisting
ECPI University
Diploma from Medical Administration
Cabarrus College of Health Science
Bachelor of Science from Leadership and Development
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