Roni Cindrich

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Diligently answer any questions a patient may have concerning treatments
• Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
• Work with colleagues to ensure the organization of all medications
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Counted, measured and compounded medications following standard procedures.
• Entered and processed patients' prescriptions into internal system.
• Provide excellent customer service to patients during all transactions

• Promptly greeted and escorted guests to a table upon entrance
• Multitasked by providing great customer service to numerous guests at a time
• Cultivated warm relationships with regular customers.
• Completed all tasks to maintain a clean and healthy dining experience to include properly restocking and sanitizing restaurant during and after the shift
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Noted special patron requests and followed up with kitchen to confirm delivery.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Increased membership enrollment by using innovative sales and promotional techniques.
• Executed outside marketing to gain interest in new member enrollment
• Bolstered customer satisfaction ratings by managing issues and providing dedicated service.
• Scheduled training appointments for members
• Administered fitness assessments to new clients
• Maintain a high standard of club cleanliness

Account Manager

2015-2018

• Responsible for safety and accountability of all technicians in the region (approximately 25 personnel)
• Maintained good working relationships between all technicians and dealerships leading to more business opportunities for the company
• Conducted inspections on work performed by technicians ensuring the highest quality possible
• Pursued new accounts to increase business in the region
• Assisted in training new hires and new direct supervisors while maintaining all responsibilities of both positions
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Set clear sales goals to identify activities and behaviors to advance the sales process and close deals.
• Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Facility Coordinator

2014-2015

• Maintained physical condition of facilities, applying available resources and personnel to achieve a safe, clean, and functional environment.
• Maintained a good working relationship between the shop and the service advisors at the dealership
• Conducted inspections on all vehicles entering and leaving facility premises
• Interacted with customers of the dealership to provide estimates of damage, repair time, and cost
• Communicated with general managers and facility teams regarding upcoming repairs and projects.

• Airman Flight Commander: In charge of managing 650 Airmen (a squadron) with the help of 20 subordinates
• Maintained leadership in the cooperation of all airmen to uphold positive morale
• Used as an example of positive influence with relations between the Air Force and the surrounding community
• Managed dorm rosters (Excel) for the accountability of all airmen to identify unaccounted airmen
• Conducted regular inspections with important attention to detail on the health and wellness of airmen and living quarters
• Managed daily tasks and held the team accountable to complete work on time and at the highest quality
• Led weekly meetings and training sessions with subordinates to discuss new policies and encouraged them to maintain a high quality of excellence
• Held daily meetings with the Flight Chief to discuss issues with airmen and decide on actions required to eliminate further occurrences.
• Achieved the rank of Senior Airman (E4) six months prior to all peers by demonstrating excellence in military standards and displaying exemplary character through various training sessions and volunteer activities while maintaining the immense expectations upheld by educational requirements