Roni Fults

Bokchito,OK

Summary

Experienced with providing top-tier service in all environments. Track record of maintaining poise and professionalism under pressure, ensuring consistent, high-quality service.

Overview

years of professional experience

Work History

Assistant Manager / Server

IHOP

Durant, OK

07.2015 - Current

Controlled costs to keep business operating within budget and increase profits.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed and motivated employees to be productive and engaged in work.

Fine Dining Server / Bartender

Calabrese

Southlake, TX

11.2022 - 05.2023

Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.

Server

Oldwest Cafe

01.2020 - 10.2022

Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

GED -

Choctaw