Roni Gonzalez
Ripon,CA
Overview
19
19
years of professional experience
Work History
Branch Manager
Diversified Capital Funding / American Pacific Mor
Ripon, United States
04.2011 - Current
- Generated financial and operational reports to assist management with business strategy.
- Identified partnership opportunities and established favorable business connections.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Fielded customer complaints and provided solutions.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Explained different types of loans pertaining to client situations.
- Monitored pipelines to track and log status of loans.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Developed team communications and information for meetings.
Sr. Mortgage Loan Officer
Skyline Financial
Pleasanton, CA
06.2010 - 06.2010
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Implemented sales strategies that established relationships with realtors and CPAs.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Monitored pipelines to track and log status of loans.
Sr. Mortgage Loan Officer
Partners Mortgage
Tracy, CA
09.2002 - 06.2010
- Explained different types of loans pertaining to client situations.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Proactively identified solutions for customers experiencing credit issues.
- Monitored pipelines to track and log status of loans.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
Skills
- Business Relationship Management
- Operational Reporting
- Prioritizing and Planning
- Loan Documentation
- Problem Anticipation and Resolution
- Process Improvement
- Sales Support
- Management of Financial Resources
- Business Development
- Branch Operations Management
- Customer Service
- Work Prioritization
Timeline
Branch Manager
Diversified Capital Funding / American Pacific Mor
04.2011 - Current
Sr. Mortgage Loan Officer
Skyline Financial
06.2010 - 06.2010
Sr. Mortgage Loan Officer
Partners Mortgage
09.2002 - 06.2010