Roni Mark
Aztec
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Parts Unknown
10.2024 - Current
- Learned inventory management techniques to support stock replenishment efforts.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Boot Barn
10.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Supported promotional events by setting up displays and providing information on offers.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Hobby Lobby
05.2023 - 09.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized displays and restocked merchandise to ensure store readiness.
- Processed transactions accurately using point-of-sale systems to facilitate sales.
- Collaborated with team members to achieve daily sales targets and improve service efficiency.
- Cash Handling
Education
High School Diploma -
Newcomb High School
Newcomb, NMBachelor of Science - Nursing
San Juan College
Farmington, NM08-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
Timeline
Sales Associate
Parts Unknown
10.2024 - Current
Sales Associate
Boot Barn
10.2023 - 07.2024
Sales Associate
Hobby Lobby
05.2023 - 09.2023
High School Diploma -
Newcomb High School
Bachelor of Science - Nursing
San Juan College
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