Roni Thompson Guajardo
San Angelo,TX
Summary
Roni Thompson-Guajardo is an experienced healthcare and support professional with a diverse background including roles as a Lead Mental Health Technician, STL Supervisor at a State Mental Hospital, Corrections Officer, QMAP/Med Tech, Certified Nursing Assistant, Restorative Physical Therapy Assistant, and Direct Support Staff. Demonstrating strong communication, organizational, and multitasking skills, this individual has worked in various settings such as rehabilitation nursing, state hospitals, and supported living centers from 1994 through 2025, holding certifications in CNA, QMAP, CPR/BLS, and First Aid, and has been recognized for promoting patient rights, managing health and safety standards, and effectively supporting clients with developmental disabilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rehab Nursing Tech
Encompass Health Rehabilitation
01.2022 - 01.2025
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environments at all times.
- Provided support during therapeutic activities in group settings.
- Documented patient progress and communicated updates to healthcare team.
- Educated patients on rehabilitation exercises and health management strategies.
- Trained new staff on procedures, safety protocols, and patient care techniques.
- Provided emotional support to patients dealing with long-term disability or illness.
- Performed range of motion exercises on bedridden patients.
- Maintained accurate records of patient's health information including charting observations in medical records.
- Participated in interdisciplinary meetings regarding patient's plan of care when needed.
- Instructed family members on proper use of assistive devices such as wheelchairs and walkers.
- Ensured compliance with facility policies related to confidentiality of health information.
- Monitored vital signs such as pulse rate, temperature, respiration rate, blood pressure.
- Organized equipment for treatment sessions according to the needs of each patient.
- Provided direct care to patients with physical disabilities, including assisting them with daily activities and therapeutic exercises.
- Observed any changes in patient condition and promptly reported it to the supervising nurse or physician.
- Assisted with wound care management, catheterizations, and other medical procedures as directed by a registered nurse or physician.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected specimens from patients for laboratory testing purposes.
Lead Mental Health Technician and Trainer
River Crest Hospital
01.2019 - 01.2022
- Supervised daily activities of mental health patients in a clinical setting.
- Provided compassionate care and support to individuals with diverse mental health needs.
- Maintained accurate documentation of patient behavior and progress in medical records.
- Conducted safety checks and ensured a secure environment for all patients.
- Trained new staff on hospital protocols and patient care best practices.
- Assisted in crisis intervention techniques to de-escalate potentially volatile situations.
- Facilitated therapeutic groups to promote social skills and emotional expression among patients.
- Maintained a safe environment by enforcing policies, procedures, and safety regulations.
- Conducted intake assessments and provided crisis intervention services as needed.
- Monitored patient progress and documented observations on a daily basis.
- Coordinated with other departments to ensure seamless delivery of care.
- Demonstrated empathy towards clients while maintaining professional boundaries.
- Ensured compliance with all applicable laws and regulations governing the provision of mental health services.
- Acted as an advocate for patients' rights in accordance with ethical standards of practice.
- Participated in quality improvement initiatives aimed at improving service delivery outcomes.
- Provided support to clinical staff in the implementation of therapeutic interventions.
- Facilitated group therapy sessions focusing on topics such as anger management, substance abuse prevention, and life skills development.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Tracked and replenished inventory of therapeutic supplies and materials.
STL Supervisor
HHSC - Big Spring State Hospital
01.2016 - 01.2019
DSP3 Supervisor
HHSC - State Supported Living Center
01.2016 - 01.2019
- Supervised daily operations of residential programs for individuals with developmental disabilities.
- Coordinated staff schedules to ensure adequate coverage and support for residents.
- Conducted regular training sessions for staff on safety protocols and best practices.
- Managed incident reporting and documentation to ensure compliance with state regulations.
- Implemented behavior management strategies to enhance residents' quality of life.
- Oversaw inventory management of supplies and equipment necessary for operations.
- Evaluated staff performance and provided constructive feedback to promote professional growth.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies and procedures.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Streamlined workflow processes, reducing project completion times.
- Developed strategies to improve team performance and productivity.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Implemented quality control measures, significantly reducing error rates.
- Trained new employees on company policies, job duties, and performance expectations.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Managed team of employees, ensuring high productivity and quality standards were met.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
CNA
Center at Cordera
01.2015 - 01.2016
- Provided compassionate care to residents in daily living activities.
- Assisted nursing staff with patient assessments and vital sign monitoring.
- Maintained cleanliness and safety of resident living areas and equipment.
- Supported residents with mobility and rehabilitation exercises as directed.
- Documented patient progress and communicated changes to the healthcare team.
- Collaborated with colleagues to enhance resident comfort and well-being.
- Educated residents on personal hygiene and self-care practices regularly.
- Participated in training sessions to improve patient care techniques effectively.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Monitored food intake and output as directed by nursing staff.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
CNA/Restorative Aide/Direct Support Staff
Discover Goodwill at S.V.
01.2012 - 01.2015
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Communicated effectively with residents to encourage engagement and comfort.
- Collaborated with team members to ensure quality care for all residents.
- Maintained cleanliness and organization of resident living areas and equipment.
- Supported rehabilitation activities under the guidance of healthcare professionals.
- Educated families on care plans and resources available through the organization.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Assisted individuals with daily living activities to promote independence and dignity.
- Supported rehabilitation efforts by following personalized care plans and instructions.
- Maintained a clean and safe environment through regular sanitation procedures.
- Documented patient progress and communicated updates to the care team effectively.
- Collaborated with healthcare professionals to coordinate restorative therapies and services.
- Provided emotional support and companionship to enhance overall well-being of clients.
- Adapted activities based on individual needs to encourage participation in therapeutic exercises.
- Recorded patient conditions and vital signs before and after medical operations.
- Recorded vital signs and reported any abnormalities to the nurse supervisor immediately.
- Assisted nursing staff with patient care, including dressing changes, transferring and ambulation.
- Instructed patients on proper use of assistive devices such as wheelchairs, walkers, canes and crutches.
- Assisted certified nurses in providing medical treatments such as wound care or administering medications.
- Helped residents navigate stairs safely using appropriate assistive devices such as walkers or canes.
- Ensured that all necessary supplies were available before beginning a therapy session.
- Maintained records of patient treatments and activities using computer software programs.
- Provided emotional support to residents who were feeling anxious or depressed about their health condition.
- Observed patients while they completed daily living activities such as eating, bathing, grooming.
- Demonstrated safe lifting techniques when transferring or repositioning patients from bed to chair and wheelchair.
- Collaborated with other healthcare professionals such as physical therapists to ensure optimal outcomes for each resident's treatment plan.
- Assisted with positioning of residents for comfort and safety during treatments and activities.
- Helped patient accomplish treatment plan and accept therapeutic devices by administering manual exercises.
- Liaised with physical therapist to deliver appropriate therapy according to care plan.
- Checked calendars and scheduled patient appointments to minimize wait times.
- Protected confidential documents to prevent unauthorized access.
- Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
- Coordinated with other healthcare professionals to ensure comprehensive care for patients with complex conditions.
- Assisted with the collection of data for research projects and quality improvement initiatives.
- Assisted in the use of assistive devices and prosthetic training for patients.
- Applied modalities such as electrical stimulation, ultrasound, and hot and cold packs as directed.
- Led group therapy sessions focusing on improving mobility and strength.
- Conducted therapeutic exercises and manual therapy techniques under the supervision of a physical therapist.
- Implemented therapeutic interventions to improve patients' functional abilities.
- Educated patients and families on exercises and home care techniques for continued care.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Reminded patients to take prescribed medications or nutritional supplements.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Administered medications and educated patients and families on correct at-home administration.
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans to enhance client independence and well-being.
- Collaborated with team members to ensure a safe and supportive environment.
- Provided transportation assistance for clients attending appointments and activities.
- Maintained accurate documentation of client interactions and progress notes.
- Encouraged client participation in community activities such as shopping trips, volunteering opportunities and recreational activities.
Direct Support Specialist/QMAP/CNA
Cheyenne Village
01.2010 - 01.2012
Education
GED -
Casper College
01.1994
CNA -
Poplar Living Center
01.1994
Skills
- Patient Rights Advocacy
- Medical Terminology
- Infection Control Standards
- Vital Signs Monitoring
- Range of Motion Exercises
- Time Management
- Task Management
- Health and Safety Compliance
- Support for Developmentally Disabled
- Graphical Schedule Creation
- Client Coaching
- Goal Setting
- Behavior Reinforcement Techniques
- Public Interaction Training
Certification
- Certified Nursing Assistant
- QMAP
- CPR/BLS
- First Aid
- Infection Control
- MANDT
- MANE
Timeline
Rehab Nursing Tech
Encompass Health Rehabilitation
01.2022 - 01.2025
Lead Mental Health Technician and Trainer
River Crest Hospital
01.2019 - 01.2022
STL Supervisor
HHSC - Big Spring State Hospital
01.2016 - 01.2019
DSP3 Supervisor
HHSC - State Supported Living Center
01.2016 - 01.2019
CNA
Center at Cordera
01.2015 - 01.2016
CNA/Restorative Aide/Direct Support Staff
Discover Goodwill at S.V.
01.2012 - 01.2015
Direct Support Specialist/QMAP/CNA
Cheyenne Village
01.2010 - 01.2012
GED -
Casper College
CNA -
Poplar Living Center
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