Ronicea Hayden
North Reading,PA
Summary
Energetic Trainer and Development professional versed in developing and implementing improved training programs to hence performance in current staff and new hires. Implementing engaging training methods, and team-building activities to meet the company training needs. Accustomed to collaborating with the Human Resources Director in preparation to on boarding new staff with their two weeks of trainings as well as guiding them on all documents to be submit to human resources. Bringing four years of Quality assurance and Training with an enthusiastic approach.
Overview
6
6
years of professional experience
Work History
Adult First/CPR/AED Instructor
The American Red Cross
01.2019 - Current
- Instructed students of various backgrounds and learning styles by employing variety of instructional resources.
- Determined training needs of each student through academic assessments.
- Taught concepts found on standardized tests and built necessary support skills to help students perform well.
- Incorporated diverse technologies to help students feel engaged in material.
- Established training program objectives and created related curricula and learning materials.
- Instructed more than 200 students each year.
Quality Assurance Trainer
The Arc of Hunterdon County
03.2018 - Current
- Explained goals and expectations required of trainees.
- Developed skill-specific training programs to promote employee development.
- Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Evaluated client processes, employee performance and training progress to determine additional training needs.
- Documented training activities and changes to analyze program effectiveness.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Managed various training courses by developing curricula, instructions, documents and written tests.
- Assessed training needs, using employee surveys and interviews to gather data.
- Scheduled training sessions based on availability of employees.
- Maintained strong knowledge of Company mission by participating in workshops, conferences and online education classes.
- Designed and directed orientation and training programs to meet company needs.
- Leveraged simulations, team exercises and group discussions to increase training program engagement.
Education
CDS Administrator -
College of Direct Support
Piscataway, NJ10.2018
Associate of Arts - Social Work
Warren County Community College
Washington, NJ05.2015
Skills
- Orientation procedures
- Training manuals and materials
- Effective training
- Supervision
- Active listening
- Training program development
- Program performance assessment
- Team-building activities
- Compliance standards
- Process evaluations
- Microsoft proficient
Accomplishments
- Promoted from Residential Coordinator to Quality Assurance Trainer, in less than 12-months
- Recognized as Employee of the year for outstanding performance and team contributions.
- Consistently maintained high employee satisfaction ratings.
- Created highly effective training that significantly impacted efficiency and improved operations.
Section name
During my down time. I do love to work out. I enjoy weight training as its my outlet.
Timeline
Adult First/CPR/AED Instructor
The American Red Cross
01.2019 - Current
Quality Assurance Trainer
The Arc of Hunterdon County
03.2018 - Current
CDS Administrator -
College of Direct Support
Associate of Arts - Social Work
Warren County Community College
Similar Profiles
Parissa ShayestehParissa Shayesteh
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR
Kathryn HenningKathryn Henning
The American Red Cross Blood Drive Ambassador at The American Red CrossThe American Red Cross Blood Drive Ambassador at The American Red Cross
Brian Langdon Jr.Brian Langdon Jr.
Recruitment Business Planning Associate at American Red CrossRecruitment Business Planning Associate at American Red Cross
Alicia GaudesAlicia Gaudes
Collections Technician 3 at American Red Cross Blood ServicesCollections Technician 3 at American Red Cross Blood Services
Brianna LostonBrianna Loston
Social Media Manager/Salesman at GoodFellas Granite LLCSocial Media Manager/Salesman at GoodFellas Granite LLC