Summary
Overview
Work History
Education
Skills
Related Experience
Languages
Timeline
Generic
Ronika Patel

Ronika Patel

Dayton,USA

Summary

Dedicated Electrical Engineer with robust experience in service engineering and circuit design, currently advancing expertise through a Master’s degree in Electrical Engineering at the University of Dayton. Proven track record in customer support and spare part management as a Service Engineer at Vector Biotek Pvt. Ltd., alongside a strong foundation in digital systems, signal processing, and power systems. Technical proficiency includes MATLAB and Microsoft Office, complemented by critical thinking and leadership skills. Seeking to leverage design and power systems knowledge within innovative electrical engineering opportunities.

Overview

1
1
year of professional experience

Work History

Service Engineer

Vector Biotek Pvt. Ltd.
Navsari, India
01.2021 - 03.2022
  • Targeted to resolve 100% of customer complaints and inquiries
  • Dispatched, approximately 15 spares are in the field on a day-to-day basis for all of India
  • Purchased and tested spares of the Biochemistry Analyzer, 3-part and 5-part Hematology Analyzer machines
  • Orchestrated spares inventory and spares invoicing

Education

M.S. - Electrical Engineering

University of Dayton
Dayton, Ohio, USA
12-2025

B.S. - Electrical & Communication Engineering

Government Engineering College
Bharuch, Gujarat, India
09.2020

Skills

  • Telecommunication
  • DCN
  • Switching network
  • MATLAB
  • Microsoft Office
  • Customer service advocacy
  • Problem-solving
  • Critical thinking
  • Customer service

Related Experience

Vector Biotek Pvt. Ltd., Navsari, Gujarat, India, Service Engineer, 01/21, 03/22, Targeted to resolve 100% of customer complaints and inquiries., Dispatched approximately 15 spares are in the field on a day-to-day basis for all of India., Purchased and tested spares of the Biochemistry Analyzer, 3-part and 5-part Hematology Analyzer machines., Orchestrated spares inventory and spares invoicing.

Languages

English
Professional
Gujarati
Professional
Hindi
Professional

Timeline

Service Engineer

Vector Biotek Pvt. Ltd.
01.2021 - 03.2022

M.S. - Electrical Engineering

University of Dayton

B.S. - Electrical & Communication Engineering

Government Engineering College
Ronika Patel